Check out all the insights and innovations happening in today’s modern contact center.
North Americans observe National Hispanic Heritage Month from September 15 to October 15, by celebrating the histories, cultures, and contributions of American citizens whose ancestors came from Spain, Mexico, the Caribbean, and Central, and South America. This...
At LiveVox, we’re committed to listening to, investing in, and supporting all members of our growing community, from employees to partners and customers. This month while we celebrate Pride and honor the contributions of the LGBTQIA+ community, we’re also reflecting...
June marks the beginning of summer and time to celebrate Pride––an entire month dedicated to uplifting the LGBTQ+ community and celebrating diversity, equality, and visibility. There are many ways to celebrate Pride, from learning the movement’s history to supporting...
At LiveVox, we are incredibly proud of the diversity of our employees and believe that it’s important to recognize people from different cultures and backgrounds. May is Asian and South Asian Heritage Month, so we would like to celebrate the heritage of individuals...
This month, we're rolling up our sleeves to celebrate the beauty of our planet across our global locations with a few group volunteer activities. It’s April and we’re celebrating Earth Day with a few volunteer initiatives across our global office locations....
For Diversity Awareness Month we wanted to share a few ways to celebrate and some of the activities we’ll be engaged in to recognize and honor diverse perspectives in April! Table of contentsRaise your voiceStart conversationsEmployee resource group leadershipBe...
It’s the end of Q1 and that means we’ve been busy rolling out feature upgrades here at LiveVox. This month we’ve released fresh updates to Contact Manager, a beefed up ticketing system, and even new data management and segmentation capabilities in version 15 of the...
Diversity, inclusion, and representation are all important topics in technology. They’re essential for bringing disparate perspectives to product and company initiatives and shaping the impact companies have within the communities they serve. Celebrating...
The LiveVox Executive team believes that the most important investments you can make as a leader are the time and resources you dedicate to developing a productive and positive environment, and that belief extends to our wider communities. Just like the success...
In this episode of Thoughtline, learn how to sync CX operation and execution strategies along every touchpoint for experiences that delight everyone, every time. Full Transcript https://www.youtube.com/watch?v=mLaSotBtBIg Boris Grinshpun: [00:01:14] Good morning and...
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LiveVox (Nasdaq: LVOX) is a proven cloud CCaaS platform that helps business leaders redefine customer engagement and transform their contact center’s performance. Decision-makers use LiveVox to improve customer experience, boost agent productivity, empower their managers, and enhance their system orchestration capabilities. Everything needed to deliver game-changing results can be seamlessly integrated and configured to maximize your success: Omnichannel Communications, AI, a Contact Center CRM, and Workforce Engagement Management tools.
For more than 20 years, clients of all sizes and industries have trusted LiveVox’s scalable and reliable cloud platform to power billions of omnichannel interactions every year. LiveVox is headquartered in San Francisco, with international offices in Medellin, Colombia and Bangalore, India.
To stay up to date with everything LiveVox, follow us @LiveVox, visit www.livevox.com or call one of our specialists at (844) 207-6663.
