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Accelerate Your Speed to Lead

The consumer buying cycle is more complex than ever, but speed is still key. Studies show that the chance of closing a sale is 391% higher if the consumer is engaged within the first minute of showing interest. But in an increasingly complex multichannel environment, you have to be both fast and smart, meeting customers quickly, and on their channel of choice. LiveVox’s integrated omnichannel solution can help solve for this by providing you with not only the means to reach people but also the tools and insight you need to ensure you are doing so efficiently and in a way that meets consumer expectations.

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Be the Best at Contacting Consumers

Consumers are becoming more demanding and busier, and tolerance of being on hold is growing ever lower. Whether via SMS, email or webchat, LiveVox helps businesses to be open to their customers, whatever channel their customers want to reach out on. These alternative channels not only accelerate pipeline growth but provide a lower-cost, more scalable alternative to traditional voice engagement.

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Optimize your sales pipeline with smart campaign creation

Managing an effective pipeline is one of the most challenging aspects of telemarketing. LiveVox’s native CRM functionality provides a simple solution to this challenge. Native multichannel campaign creation and universal consumer profiles will help you to engage the right people, on the right channel, at the right time – without heavy reliance on IT.

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Balance Efficient Outreach With Risk Mitigation

The ability to reach customers is one of the most critical yet challenging drivers of performance in telemarketing with rapidly changing regulations adding layers of complexity. LiveVox’s robust multichannel contact tools, such as our TCPA-focused outbound dialing solution, HCI, helps businesses incorporate balance risk mitigation controls with efficient outreach.

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