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LiveVox is dedicated to creating reliable, easy-to-use technology that enables your contact center to maximize its potential. Browse through our latest news or watch something in our webinar library.
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LiveVox Expands Sales Reach and Elevates Partner Engagement with PlanetOne Relationship
PlanetOne adds LiveVox to its Growing Provider Portfolio—Bringing an industry leading, performance-driven, blended omnichannel contact center solution to more channel partners nationwide SAN FRANCISCO, CA – December 22, 2021 – LiveVox Holdings, Inc. (“LiveVox” or the “Company”), a leading...
News Archives
LiveVox to Sponsor Customer Contact Week as The Contact Center Industry Focuses on The Value of Authentic Human Connections
The Company will showcase their platform of pre-integrated out-of-the-box solutions that delivers a superior customer and agent experience for contact centers SAN FRANCISCO, CA – December 13, 2021 – LiveVox Holdings, Inc. (“LiveVox” or the “Company”), a...
LiveVox Partners with AppSmart, Continues to Build Channel Momentum
Strategic partnership extends the reach of LiveVox’s fully integrated, cloud-based contact center solutions, providing a “land and expand” sales opportunity for AppSmart advisors SAN FRANCISCO, CA – November 29, 2021 – LiveVox Holdings, Inc. (“LiveVox” or...
With its Latest Milestone Release, LiveVox Continues to Deliver on Its Commitment to Building the Most Comprehensive, Advanced, and Easy to Deploy Contact Center Platform in the Market
U17 is the latest in a line of releases from the Company that enable contact centers to better provide superior customer care, generate new business opportunities, and ensure quality during the full customer journey while operating more efficiently. SAN...
LiveVox Announces Workforce Management Solution to Address Today’s Biggest Challenges in the Contact Center
The cutting-edge, simplified approach to workforce management will enhance LiveVox’s CCaaS offering, creating a comprehensive, one-stop platform for its customers SAN FRANCISCO, CA – October 25, 2021 – LiveVox Holdings, Inc. (“LiveVox” or the “Company”), a...
LiveVox Launches SmartStart Program, Powering Speed-to-Value for Contact Centers
LiveVox’s SmartStart portal, with incorporated industry best practices, provides contact centers immediate platform readiness, with access to essential LiveVox applications and processes; delivering ROI three times faster SAN FRANCISCO, CA – October 14, 2021...
LiveVox Continues to Scale Its Channel Program, Hires Industry Veteran MeiLee Langley as Senior Director
SAN FRANCISCO, CA – October 12, 2021 – LiveVox Holdings, Inc. (“LiveVox” or the “Company”), a leading cloud-based provider of customer service and digital engagement tools, has announced the hire of MeiLee Langley as Senior Director, Channel Marketing....
Why LiveVox?
Learn why leading contact centers chose LiveVox for their Omnichannel, CRM, AI, and Workforce Engagement Management solutions.
Frictionless Agent & Customer Experiences
Easily improve customer service and shift customer engagement between voice and digital channels while unifying all interaction history, customer profile information, and controls into a tailored agent desktop that improves effectiveness and speed.
One Unified Platform
All LiveVox contact center operations are accessed via a single, secure cloud-based platform, allowing for a seamless experience for agents, supervisors, and decision-makers.
Comprehensive Risk Mitigation
LiveVox simplifies risk management with embedded compliance controls spanning CTIA, CAN-SPAM, CFPB, PCI, and other compliance-related considerations.
Easy Integration
Supplement rather than replace your existing systems of record and CRMs using our simplified API approach, so agents get up and running quickly.
Reduced Total Cost of Ownership
Drive performance and stay on top of security requirements with a TCO model that also avoids unnecessary technology, minimizes the need for costly professional services, and offloads security costs.
A Partnership You Can Trust
LiveVox contact center solutions will support your unique business goals with a continuously evolving platform, in-depth training, dedicated account managers, our Customer Care Team, and Business Consulting sessions.
Certifications
LiveVox is proud to be both PCI and SOC 2 Compliant.
