Company | News & Events

Stay Up-to-Date With the Latest News and Events

LiveVox is dedicated to creating reliable, easy-to-use technology that enables your contact center to maximize its potential. Browse through our latest news or watch something in our webinar library.

Read Our Latest News

News Archives

LiveVox Announces Strategic Partnership with Telarus

The partnership with the global master agent will help LiveVox meet the growing demand for its omnichannel customer experiences and digital engagement tools SAN FRANCISCO, CA – April 6, 2021 – LiveVox, a leading cloud-based provider of customer service and...

read more

LiveVox Announces Acquisition of SpeechIQ

 SAN FRANCISCO, CA —  January 27, 2020 —  LiveVox, the leading provider of customer service and digital engagement tools, today announced the acquisition of SpeechIQ. SpeechIQ is an AI-driven speech analytics and quality assurance platform that will enable...

read more

Why LiveVox?

Learn why leading contact centers chose LiveVox as their provider for Omnichannel, CRM, AI, and Workforce Optimization solutions.

Frictionless Agent & Customer Experiences

Easily shift customer engagement between voice and digital channels while unifying all interaction history, customer profile information, and controls into a tailored agent desktop that improves effectiveness and speed.

Learn More

One Unified Platform

All LiveVox capabilities are accessed via a single, secure cloud-based platform, allowing for a seamless experience for agents, supervisors, and decision-makers.

Learn More

Comprehensive Risk Mitigation

LiveVox simplifies risk management with embedded compliance controls spanning CTIA, CAN-SPAM, CFPB, PCI, and other compliance-related considerations.

Learn More

Easy Integration

Supplement rather than replace your existing systems of record and CRMs using our simplified API approach, so agents get up and running quickly.

Learn More

Reduced Total Cost of Ownership

Drive performance and stay on top of security requirements with a TCO model that also avoids unnecessary technology, minimizes the need for costly professional services, and offloads security costs.

Learn More

A Partnership You Can Trust

LiveVox supports your unique business goals with a continuously evolving platform, in-depth training, dedicated account managers, our Customer Care Team, and Business Consulting sessions.

Learn More

Certifications

LiveVox is proud to be both PCI and SOC 2 Compliant.