Use Cases | Lead Generation Software
Accelerate your speed-to-lead and win more business than ever before
Increase productivity and drive revenue growth with a powerful, compliance-focused outbound strategy.
Enable your teams to quickly identify leads and upsell opportunities, reach more contacts with greater efficiency, launch hyper targeted campaigns, personalize sales conversations, and increase lead quality across communication channels. And do it all with compliance and performance top-of-mind. The result — increased productivity, faster time-to-value, and record-breaking revenue.
![LiveVox [agent / customer data screen]](https://livevox.com/wp-content/uploads/2022/08/HCI.png "HCI")
Recharge your sales pipeline
Open new opportunities to reach people on their cell phones using our HCI®️ dialing system, backed by a battle-tested court record.
Boost sales productivity and performance
Empower your teams to exceed their KPIs, maintain compliance, and streamline their operational workflows.
![LiveVox [agent / customer data screen]](https://livevox.com/wp-content/uploads/2022/08/Outbound_Campaign_Management-1.png "Outbound_Campaign_Management-1")
Deliver hyper targeted omnichannel outreach
Get in touch with leads quickly and at the right time with tailored omnichannel messages that convert.
Unify all sales conversations and analytics
Identify new sales opportunities, optimize your outbound strategy, and make data-backed decisions with unified cross-channel reporting.
![LiveVox [agent / customer data screen]](https://livevox.com/wp-content/uploads/2022/08/5.0-Features-1.png "HTI")
Improve digital engagement and conversions
Enable agents to send manual SMS messages at scale by clicking individual numbers and using predetermined templates.
Brief
Solutions for Lead Generation Teams
Recharge your pipeline & connect more with end-to-end progressive outbound campaign management using LiveVox’s lead generation solutions.
Brief
Analytics for Lead Gen & Customer Care Teams
A user-friendly integrated solution to power fast, data-backed decisions across the customer lifecycle—from lead generation to customer care.
eBook
Lead Generation Buyers’ Guide
Understand the gaps in your lead gen strategy and how LiveVox’s contact center platform can help improve speed-to-lead, increase conversion rates, and drive up sales win rates.
Providing contact center solutions for businesses just like you
“I can tell you without a doubt that our contact rates have improved, our sales rates have improved, and we probably wouldn’t have survived 2020 without LiveVox.”
— Senior Director of Operations, Consumer Finance
“With complete visibility and control across the customer journey …. we are able to ensure we respect the customer’s channel preferences while leveraging customer behavior data to drive more pro-active and intelligent strategies across new channels. As a result we saw an increase of ~50% in year over year revenue.”
— Director of Operational Strategies, Business Servicer
“LiveVox has been an excellent partner allowing us to advance our business and reach record revenue.”
— COO, Financial Services
“Nobody impacts the profitability of my organization more than LiveVox. It’s low cost, highly effective, easy to use, and lets me focus on teaching my staff how to run the business.”
— Anthony Warden | VP of Contact Center, Texas Dow Credit Union
Why LiveVox?
Learn why leading contact centers chose LiveVox for their Omnichannel, CRM, AI, and Workforce Engagement Management solutions.
Frictionless Agent & Customer Experiences
Easily improve customer service and shift customer engagement between voice and digital channels while unifying all interaction history, customer profile information, and controls into a tailored agent desktop that improves effectiveness and speed.
One Unified Platform
All LiveVox contact center operations are accessed via a single, secure cloud-based platform, allowing for a seamless experience for agents, supervisors, and decision-makers.
Comprehensive Risk Mitigation
LiveVox simplifies risk management with embedded compliance controls spanning CTIA, CAN-SPAM, CFPB, PCI, and other compliance-related considerations.
Integrated Agent Workflows
LiveVox’s unified data platform combines a native CRM with public APIs, multiple integration points, and configurable agent desktops to address critical efficiency gaps by syncing processes, apps, and systems.
An Industry-Leading End-to-End SLA
Platform reliability you can count on with unmatched end-to-end coverage made possible by LiveVox's infrastructure, application, and services.
A Partnership You Can Trust
LiveVox contact center solutions will support your unique business goals with a continuously evolving platform, in-depth training, dedicated account managers, our Customer Care Team, and Business Consulting sessions.
Certifications
LiveVox is proud to be both PCI and SOC 2 Compliant.
