Use Cases | Lead Generation Software

Accelerate your speed-to-lead and win more business than ever before

Increase productivity and drive revenue growth with a powerful, compliance-focused outbound strategy.

Enable your teams to quickly identify leads and upsell opportunities, reach more contacts with greater efficiency, launch hyper targeted campaigns, personalize sales conversations, and increase lead quality across communication channels. And do it all with compliance and performance top-of-mind. The result — increased productivity, faster time-to-value, and record-breaking revenue.


LiveVox [agent / customer data screen]
LiveVox Omnichannel

Recharge your sales pipeline

Reach unconsented contacts with confidence using our HCI dialing system, backed by a formidable 11-0 court record.

LiveVox WFO

Boost sales productivity and performance

Empower your teams to exceed their KPIs, maintain compliance, and streamline their operational workflows.

LiveVox crm  screen featuring SMS contacts
LiveVox [agent / customer data screen]
LiveVox Omnichannel

Deliver hyper targeted omnichannel outreach

Get in touch with leads quickly and at the right time with tailored omnichannel messages that convert.

LiveVox WFO

Unify all sales conversations and analytics

Identify new sales opportunities, optimize your outbound strategy, and make data-backed decisions with unified cross-channel reporting.

LiveVox crm  screen featuring SMS contacts
LiveVox [agent / customer data screen]
LiveVox Omnichannel

Improve digital engagement and conversions

Enable agents to send manual SMS messages at scale by clicking individual numbers and using predetermined templates.

Success Story - American First Finance

Brief

Solutions for Lead Generation Teams

Recharge your pipeline & connect more with end-to-end progressive outbound campaign management using LiveVox’s lead generation solutions.

Success Story - Performant

Brief

Analytics for Lead Gen & Customer Care Teams

A user-friendly integrated solution to power fast, data-backed decisions across the customer lifecycle—from lead generation to customer care.

Success Story - Alorica

eBook

Lead Generation Buyers’ Guide

Understand the gaps in your lead gen strategy and how LiveVox’s contact center platform can help improve speed-to-lead, increase conversion rates, and drive up sales win rates.

Providing contact center solutions for businesses just like you

“I can tell you without a doubt that our contact rates have improved, our sales rates have improved, and we probably wouldn’t have survived 2020 without LiveVox.”

— Senior Director of Operations, Consumer Finance

“With complete visibility and control across the customer journey …. we are able to ensure we respect the customer’s channel preferences while leveraging customer behavior data to drive more pro-active and intelligent strategies across new channels. As a result we saw an increase of ~50% in year over year revenue.”

— Director of Operational Strategies, Business Servicer

“LiveVox has been an excellent partner allowing us to advance our business and reach record revenue.”

— COO, Financial Services 

“Nobody impacts the profitability of my organization more than LiveVox. It’s low cost, highly effective, easy to use, and lets me focus on teaching my staff how to run the business.”

— Anthony Warden | VP of Contact Center, Texas Dow Credit Union

Why LiveVox?

Learn why leading contact centers chose LiveVox for their Omnichannel, CRM, AI, and Workforce Engagement Management solutions.

Frictionless Agent & Customer Experiences

Easily improve customer service and shift customer engagement between voice and digital channels while unifying all interaction history, customer profile information, and controls into a tailored agent desktop that improves effectiveness and speed.

Learn More

One Unified Platform

All LiveVox contact center operations are accessed via a single, secure cloud-based platform, allowing for a seamless experience for agents, supervisors, and decision-makers.

Learn More

Comprehensive Risk Mitigation

LiveVox simplifies risk management with embedded compliance controls spanning CTIA, CAN-SPAM, CFPB, PCI, and other compliance-related considerations.

Learn More

Easy Integration

Supplement rather than replace your existing systems of record and CRMs using our simplified API approach, so agents get up and running quickly.

Learn More

Reduced Total Cost of Ownership

Drive performance and stay on top of security requirements with a TCO model that also avoids unnecessary technology, minimizes the need for costly professional services, and offloads security costs.

Learn More

A Partnership You Can Trust

LiveVox contact center solutions will support your unique business goals with a continuously evolving platform, in-depth training, dedicated account managers, our Customer Care Team, and Business Consulting sessions.

Learn More

Certifications

LiveVox is proud to be both PCI and SOC 2 Compliant.