Use Cases | Lead Generation Software

Accelerate your speed-to-lead and win more business than ever before

Increase productivity and drive revenue growth with a powerful, compliance-focused outbound strategy.

Enable your teams to quickly identify leads and upsell opportunities, reach more contacts with greater efficiency, launch hyper targeted campaigns, personalize sales conversations, and increase lead quality across communication channels. And do it all with compliance and performance top-of-mind. The result — increased productivity, faster time-to-value, and record-breaking revenue.

LiveVox [agent / customer data screen]
LiveVox Omnichannel

Recharge your sales pipeline

Open new opportunities to reach people on their cell phones using our HCI®️ dialing system, backed by a battle-tested court record.
LiveVox WFO

Boost sales productivity and performance

Empower your teams to exceed their KPIs, maintain compliance, and streamline their operational workflows.

LiveVox crm  screen featuring SMS contacts
LiveVox [agent / customer data screen]
LiveVox Omnichannel

Deliver hyper targeted omnichannel outreach

Get in touch with leads quickly and at the right time with tailored omnichannel messages that convert.

LiveVox WFO

Unify all sales conversations and analytics

Identify new sales opportunities, optimize your outbound strategy, and make data-backed decisions with unified cross-channel reporting.

LiveVox crm  screen featuring SMS contacts
LiveVox [agent / customer data screen]
LiveVox Omnichannel

Improve digital engagement and conversions

Enable agents to send manual SMS messages at scale by clicking individual numbers and using predetermined templates.

Success Story - American First Finance


Solutions for Lead Generation Teams

Recharge your pipeline & connect more with end-to-end progressive outbound campaign management using LiveVox’s lead generation solutions.

Success Story - Performant


Analytics for Lead Gen & Customer Care Teams

A user-friendly integrated solution to power fast, data-backed decisions across the customer lifecycle—from lead generation to customer care.

Success Story - Alorica


Lead Generation Buyers’ Guide

Understand the gaps in your lead gen strategy and how LiveVox’s contact center platform can help improve speed-to-lead, increase conversion rates, and drive up sales win rates.

Providing contact center solutions for businesses just like you

“I can tell you without a doubt that our contact rates have improved, our sales rates have improved, and we probably wouldn’t have survived 2020 without LiveVox.”

— Senior Director of Operations, Consumer Finance

“With complete visibility and control across the customer journey …. we are able to ensure we respect the customer’s channel preferences while leveraging customer behavior data to drive more pro-active and intelligent strategies across new channels. As a result we saw an increase of ~50% in year over year revenue.”

— Director of Operational Strategies, Business Servicer

“LiveVox has been an excellent partner allowing us to advance our business and reach record revenue.”

— COO, Financial Services 

“Nobody impacts the profitability of my organization more than LiveVox. It’s low cost, highly effective, easy to use, and lets me focus on teaching my staff how to run the business.”

— Anthony Warden | VP of Contact Center, Texas Dow Credit Union

What Are Your Advantages With LiveVox?

Transform your contact center's performance with a proven cloud platform that's actually easy to use and optimize.

Billions of Omnichannel interactions powered every year

Trusted by game-changing clients for more than 20 years

Recognized by the industry's leading analysts

Fully-Integrated Public Cloud Platform

+ Unified Tools, Channels, And Data To Maximize ROI
+ Fast, Easy, And Cost-Effective To Scale And Optimize
+ Turnkey Omnichannel / AI / Analytics Out-Of-The-Box

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AX Workplace Made For Contact Centers

+ Integrate It All, Including Agent Workflows, In One Screen
+ Smart, Simple, And Seamless Cross-Channel Interactions
+ Easily Push And Pull Data From Your CRM / Other SORs

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Scalable, Flexible, Reliable, And Secure

+ 100% Public Cloud Infrastructure And 24/7/365 Support
+ Easily Configure Our Modules, APIs, And Growing Partner Network
+ End-To-End SLA / High Availability And Enterprise-Grade Security

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LiveVox is proud to be both PCI and SOC 2 Compliant.