LiveVox Outbound Campaigns and Compliance Bundle
Powerful, Compliance-Focused Omnichannel Engagement With Voice And Messaging
LiveVox’s Outbound Campaigns & Compliance Bundle enables you to improve productivity and mitigate risk across Voice, Email, and SMS outreach. LiveVox makes your outbound communications more efficient, compliance-focused, and data-driven than ever before.
Capabilities included in the Bundle:
- Human Call Initiator (HCI®)
- Human Text Initiator (HTI)
- Four Separate Outbound Dialing Systems
- Mass SMS & Email Campaigns
- Interactive Voice Response (IVR)
- Inbound Voice
- Phone Line Scalability
- Unified CRM and Data
- Consent Management
- Compliance Controls
- Call Recording and Lookup
- Reporting Suite
Request a Demo of LiveVox’s Outbound Campaigns and Compliance Solution.
Significantly improve customer engagement on any outbound channel while mitigating regulatory risk and maintaining operational efficiency.
Mitigate Regulatory Risk
Maintain customer trust and reduce regulatory risk with a proactive approach to TCPA and STIR/Shaken.
Get Data-Driven Insights
Drive transformative operational and training strategies with comprehensive insight across your campaigns.
A Single Pane of Glass
Empower your agents to deliver exceptional customer experiences through a single, easy-to-use interface.
“Nobody touches our members or impacts the profitability of my organization more than LiveVox. It’s low cost, highly effective, easy to use, and lets me focus on teaching my staff how to run the business. So many of our members are world travelers, and now we can reach them wherever they are.”
—Anthony Warden | VP of Contact Center, Texas Dow Credit Union
Is Outbound Campaigns and Compliance The Right Bundle For You?
LiveVox’s Outbound Campaigns & Compliance Bundle makes it easy to increase performance while also addressing the latest rules and regulations.
- Are you looking to reach more customers via Phone, Email, and SMS?
- Do you want to elevate the customer experience via their channels of choice?
- Improve the agent experience with a single pane of glass view to facilitate faster service?
- Most importantly, are you searching for a way to mitigate risk and optimize your outbound performance?
Solution Brief
In-Depth Look At LiveVox’s Outbound Campaigns & Compliance Bundle
Get a deeper look at all of the benefits and features of LiveVox’s Outbound Campaigns & Compliance Bundle by reading this brief.
Find the Right Solution For You
Explore the solutions below to find the best match for your organization.
I want a cloud-based IVR with digital options.
I want to improve my inbound customer service.
I want to run omnichannel campaigns & mitigate risk.
I want to improve CX and compliance with analytics.
I want to have two-way digital conversations.
Why Choose LiveVox?
Better Customer Experience
Agents engage via configurable workflows in tailored desktops. The tailored desktops have the benefit of key consumer profile information and interaction history, to provide superior customer experiences.
One Unified Platform
All LiveVox capabilities are accessed via a single, secure, cloud-based platform, allowing for a seamless experience for agents, supervisors, and decision-makers.
Easy Integration
Supplement rather than replace your existing systems of record and CRMs via our open APIs so agents get up and running quickly.
Reduced Total Cost of Ownership
Drive performance and stay on top of security requirements while also reducing operational and capital expenditures.
Mitigate Risk
Comprehensive compliance controls including consent and revocation management as well as CTIA industry guide and TCPA and CAN-SPAM regulations.
Customer Channels of Choice
Engage with customers in the places they want to be including Voice, Email, SMS, and Web Chat and unite all conversations.
