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LiveVox Products

BusinessPhone (PBX)

A complete connectivity solution including cloud-based VoIP phone service, SD-WAN, wireless backup, and Internet Service Provider (ISP) management that eliminates connection issues while reducing expenses.

Key Benefits of BusinessPhone (PBX)

All-In-One Storefront

Close the loop across all of your locations and become a true full-service provider by incorporating our vast suite of offerings, including integrated CRM and ticketing systems.

Rapid Deployment

We have the capabilities to meet tight timelines, taking a consultative approach to get you up and running faster with streamlined onboarding and call-routing configuration.

Easy to Scale

Perfect for one storefront or thousands, our solution is custom-built based on your needs and easily scales as your number of employees and/or locations grows.

Simplified Billing

A single vendor gives you a single point of contact, eliminating the need to stitch together a patchwork of providers and reducing your total cost of ownership.

Zero Capital Expense

With no capital expense or server infrastructure to deploy, we enable you to make a simpler and more cost-effective transition to our cloud-based application.

Hardware Compatibility

Our solution is compatible with most models of industry-leading hardware providers, meaning that a majority of devices are plug-and-play ready.

Product Brief

In-Depth Look at BusinessPhone (PBX)

Find out more about our complete connectivity solution that dramatically reduces the potential for downtime through an Advanced Network, Wireless Backup, and Active Monitoring.

LiveVox [BusinessPhone / Product Brief]

An All-In-One Solution For Your Business Phones

Manage Phone and Internet From One Convenient Portal

When you have retail storefront locations, it’s crucial to close the loop and become a holistic service provider. Our fully-integrated solutions, including CRM and ticketing systems, enable you to do exactly that.

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VoIP Built For the Cloud

Our VoIP service is the heart and soul of our PBX. With all the advanced phone features your business needs to succeed and scale, we make it easy and seamless to move to the cloud for all phone services.

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Dedicated Focus on Your Connectivity

Whether your organization has one location or thousands, our ISP Management Service is simply designed to ensure you have the best possible connectivity at the best possible price. We have direct relationships with multiple ISPs and Aggregators, which gives us the leverage to work effectively on your behalf.

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Improve Quality of Service and Security

Our SD-WAN managed device enables you to effectively manage your network while improving agility and lowering cost. It replaces your existing firewall and router with a fully accessible, secure, and stable solution that offers tremendous value.

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Alleviate Downtime

Simple installation of our wireless backup device provides you with an internet connection if/when your primary internet provider goes down. Switchover occurs within seconds so you can stay calm and connected, never missing a beat.

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Why LiveVox?

Learn why leading contact centers chose LiveVox for their Omnichannel, CRM, AI, and Workforce Engagement Management solutions.

Frictionless Agent & Customer Experiences

Easily improve customer service and shift customer engagement between voice and digital channels while unifying all interaction history, customer profile information, and controls into a tailored agent desktop that improves effectiveness and speed.

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One Unified Platform

All LiveVox contact center operations are accessed via a single, secure cloud-based platform, allowing for a seamless experience for agents, supervisors, and decision-makers.

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Comprehensive Risk Mitigation

LiveVox simplifies risk management with embedded compliance controls spanning CTIA, CAN-SPAM, CFPB, PCI, and other compliance-related considerations.

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Easy Integration

Supplement rather than replace your existing systems of record and CRMs using our simplified API approach, so agents get up and running quickly.

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Reduced Total Cost of Ownership

Drive performance and stay on top of security requirements with a TCO model that also avoids unnecessary technology, minimizes the need for costly professional services, and offloads security costs.

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A Partnership You Can Trust

LiveVox contact center solutions will support your unique business goals with a continuously evolving platform, in-depth training, dedicated account managers, our Customer Care Team, and Business Consulting sessions.

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LiveVox is proud to be both PCI and SOC 2 Compliant.