Key Benefits of LiveVox’s integration with WhatsApp
One hub for every messaging channel
Use WhatsApp just like you would SMS, webchat, or email.Respond to customers quickly in their preferred communication channel.
Improve performance with agent-level analytics
View individual channel and agent metrics to get real-time insight into which channels have the most impact and when.
Maximize the value and ROI of your customer support
Save time and instantly answer the most common customer questions
Optimize customer service and be more accessible 24/7/365 with automatic replies that link knowledge base articles, or provide highly effective and quick responses in the form of pre-written FAQs triggered by keywords, or upload and share files.
Enhance lead generation
Use pre-defined contact center WhatsApp templates to proactively engage customers and fuel your lead generation efforts by helping to qualify, categorize, and gauge interest in offers.
WhatsApp Product Brief
Access 2 billion users in 180 countries from 1 screen
LiveVox helps businesses expand customer support across channels and geographies by seamlessly connecting the most popular messaging app in the world with customer service staples like SMS and webchat to get a holistic look at every digital interaction.
Providing chat with your customers on WhatsAppt for businesses just like you











Learn more about the LiveVox WhatsApp product integration
Check out our Frequently Asked Questions below.
What is WhatsApp Business?
Is Whatapp good for Customer Service?
How to use Whatsapp in your Call / Help Center?
What Are Your Advantages With LiveVox?
Transform your contact center's performance with a proven cloud platform that's actually easy to use and optimize.

Billions of Omnichannel interactions powered every year

Trusted by game-changing clients for more than 20 years

Recognized by the industry's leading analysts
Fully-Integrated Public Cloud Platform
+ Unified Tools, Channels, And Data To Maximize ROI
+ Fast, Easy, And Cost-Effective To Scale And Optimize
+ Turnkey Omnichannel / AI / Analytics Out-Of-The-Box
AX Workplace Made For Contact Centers
+ Integrate It All, Including Agent Workflows, In One Screen
+ Smart, Simple, And Seamless Cross-Channel Interactions
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