Key Features of LiveVox’s Cloud Technology
Continuous innovation
LiveVox’s quarterly upgrades help you stay ahead of customer expectations and regulatory requirements.
Centralization with scale
Quickly connect and scale your contact center operations while maintaining centralized management control.
Better TCO and ROI
Avoid heavy CapEx investments and integration hurdles with a market-leading total cost of ownership model and ROI-driven engagement strategies.
Always have access to the latest capabilities
LiveVox provides quarterly updates that span our entire cloud call center software portfolio and includes an average of 40+ new capabilities per release. All features are fully integrated and ready to use out of the box, minimizing any heavy lifting needed by clients.
Learn how LiveVox enables your contact center to maximize its potential.
Benefit from the highest levels of cloud security
LiveVox has over 20 years of experience in highly regulated industries and has a dedicated Security team that ensures the highest levels of cloud security, developing capabilities that earned PCI-DSS and SOC II certifications.
Avoid the headaches created by data silos
Our cloud platform solves integration challenges by allowing data to flow freely between communication channels. LiveVox provides a simplified path to any application, internal or third party, so you can get more done with fewer screens and custom integrations.
Boost adaptability and flex with change as it comes
With our cloud platform, agents maintain a streamlined experience with full access to all capabilities from a unified agent desktop. Managers are also equipped with workforce management tools to help centralize monitoring across a dispersed environment.
Learn how one company successfully shifted to work from home.
Providing workforce engagment management for businesses just like you











Brochure
Learn about LiveVox’s customer engagement platform
Download this brochure for a comprehensive view of LiveVox’s capabilities.

What Are Your Advantages With LiveVox?
Transform your contact center's performance with a proven cloud platform that's actually easy to use and optimize.

Billions of Omnichannel interactions powered every year

Trusted by game-changing clients for more than 20 years

Recognized by the industry's leading analysts
Fully-Integrated Public Cloud Platform
+ Unified Tools, Channels, And Data To Maximize ROI
+ Fast, Easy, And Cost-Effective To Scale And Optimize
+ Turnkey Omnichannel / AI / Analytics Out-Of-The-Box
AX Workplace Made For Contact Centers
+ Integrate It All, Including Agent Workflows, In One Screen
+ Smart, Simple, And Seamless Cross-Channel Interactions
+ Easily Push And Pull Data From Your CRM / Other SORs
Scalable, Flexible, Reliable, And Secure
+ 100% Public Cloud Infrastructure And 24/7/365 Support
+ Easily Configure Our Modules, APIs, And Growing Partner Network
+ End-To-End SLA / High Availability And Enterprise-Grade Security
Certifications
LiveVox is proud to be both PCI and SOC 2 Compliant.
