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LiveVox Two-Way Messaging Bundle

Meet Your Customers On Their Digital Channels Of Choice

Today’s customers want to communicate with you seamlessly on their channels of choice. LiveVox’s Two-Way Messaging Bundle empowers you to create digital conversations across SMS, Email, and Webchat in one place.

Capabilities included in the Bundle:

  • SMS: Mass and 2-Way
  • Email: Mass and 2-Way 
  • Webchat
  • Basic Inbound Voice
  • Email and SMS Campaigns with Compliance Controls
  • Contact Center CRM
  • Real-Time Dashboards and Reporting
  • Compliance with CTIA Standards and CAN-SPAM
  • Customer Consent Management

See how LiveVox’s Two-Way Messaging Bundle can help you amplify your engagement strategies and reach more customers on their preferred messaging channels while mitigating risk.

Request a demo today.

Or give us a call at (844) 207-6663.

Is LiveVox’s Two-Way Messaging The Right Bundle For You?

Watch this video to learn how to meet your customers on their digital channels of choice.

LiveVox Virtual Agent APIs

Immediately start relevant conversations and provide channel freedom for improved customer satisfaction

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Reduce agent handle time

Our contact center CRM will improve routing and interaction visibility across all messaging channels.

Improve operational efficiency

Utilize customer data and interaction history for better campaign management, segmentation, and reporting.

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Strengthen messaging compliance

Leverage automatic consent capture that updates in real-time across the platform.

Solution Brief

In-Depth Look At LiveVox’s Two-Way Messaging Bundle

Get a deeper look at all of the benefits and features of LiveVox’s Two-Way Messaging Bundle by reading this brief.

LiveVox Two-Way Messaging Bundle Solution Brief

Find the Right Solution For You

Every contact center is different and searching for the right combination of capabilities for your contact center can be overwhelming. LiveVox has crafted five value-based bundles designed to improve the customer and agent experience based on our work helping companies like yours. Explore the solutions below to find the best match for your organization.

Cloud IVR

I want a cloud-based IVR with digital options.

Inbound Contact Center

I want to improve my inbound customer service.

Outbound Campaigns and Compliance

I want to run omnichannel campaigns & mitigate risk.

Speech Analytics

I want to improve CX and compliance with analytics.

Two-Way Messaging

I want to have two-way digital conversations.

Why Choose LiveVox?

Better Customer Experience

Agents engage via configurable workflows in tailored desktops with the enrichment of key consumer profile and interaction history to provide superior customer experiences.

One Unified Platform

All LiveVox capabilities are accessed via a single, secure, cloud-based platform, allowing for a seamless experience for agents, supervisors, and decision-makers.

Easy Integration

Supplement rather than replace your existing systems of record and CRMs via our open APIs so agents get up and running quickly.

Reduced Total Cost of Ownership

Drive performance and stay on top of security requirements while also reducing operational and capital expenditures.

Mitigate Risk

Comprehensive compliance controls including consent and revocation management as well as CTIA, TCPA, and CAN-SPAM regulations.

Customer Channels of Choice

Engage with customers in the places they want to be including Voice, Email, SMS, and Web Chat and unite all conversations.