Services Overview

Best-In-Class Contact Center Services and Resources

Experience what it’s like to be supported by a team of experts that want you to win, every step of the way. Plus, get access to LiveVox’s comprehensive training portal, developer resources, consulting services, and more.

Check out our services below.

Training Portal

Increase your impact on the contact center with a library of on-demand training that includes tips, guidance, and best practices your contact center teams need to maximize performance using LiveVox.

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Implementation

Learn how SmartStart, our new portal, gives new customers out-of-the-box access to essential LiveVox applications, including customer engagement channels such as voice, SMS, email, and chat, as well as IVR capabilities and managerial reporting in a matter of days.

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Consulting Services

Learn how our professional support teams and unified approach to customer service has helped our clients optimize their day-to-day operations and meet long-term strategic goals..

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Developer Resources

LiveVox’s cloud platform provides robust and open APIs and a dedicated Developer Portal helps simplify integrations and customizations.

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What Are Your Advantages With LiveVox?

Transform your contact center's performance with a proven cloud platform that's actually easy to use and optimize.


Billions of Omnichannel interactions powered every year

Trusted by game-changing clients for more than 20 years

Recognized by the industry's leading analysts

Fully-Integrated Public Cloud Platform

+ Unified Tools, Channels, And Data To Maximize ROI
+ Fast, Easy, And Cost-Effective To Scale And Optimize
+ Turnkey Omnichannel / AI / Analytics Out-Of-The-Box

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AX Workplace Made For Contact Centers

+ Integrate It All, Including Agent Workflows, In One Screen
+ Smart, Simple, And Seamless Cross-Channel Interactions
+ Easily Push And Pull Data From Your CRM / Other SORs

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Scalable, Flexible, Reliable, And Secure

+ 100% Public Cloud Infrastructure And 24/7/365 Support
+ Easily Configure Our Modules, APIs, And Growing Partner Network
+ End-To-End SLA / High Availability And Enterprise-Grade Security

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Certifications

LiveVox is proud to be both PCI and SOC 2 Compliant.

 

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Livevox has joined forces with NICE,
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Livevox has joined forces with NICE,
creating a Conversational AI Powerhouse.

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Livevox has joined forces with NICE,
creating a Conversational AI Powerhouse.

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Livevox has joined forces with NICE,
creating a Conversational AI Powerhouse.

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Livevox has joined forces with NICE,
creating a Conversational AI Powerhouse.

Click here to be redirected to NICE.com

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