LiveVox [Partner Reseller / woman on laptop]

Services | Developer Resources

A Platform Built to Flex With You

LiveVox’s simplified approach to integration enables developers to more easily meet evolving contact center needs.

A Simplified Approach to Meeting Business Requirements

If you can access it via a web browser, we can connect it to your workflow. Before going down the path of custom development, learn how LiveVox’s approach to integration can help solve many traditional development requirements.

Call and Screen Recording
Centralized Compliance

Developer portal

To help developers find what they need, LiveVox created a dedicated portal that contains key information on LiveVox’s APIs, Documentation, and Use Cases. The portal also contains best practices such as an API Quick Start Guide that gives developers an overview of the LiveVox environment, how to get started, sample collections, and more.

Learn more by contacting us today.

Simplified Integrations

Open APIs and documentation

We offer a robust directory of open APIs spanning the capabilities of our platform. LiveVox’s REST APIs provide basic CRUD (create, read, update, and delete) capabilities through standard HTTP methods. Each category of our REST APIs is described by a separate WADL (Web Application Description Language) document.

Learn more by contacting us today.

Industry Leaders

Professional services

LiveVox’s integration team has a diverse and experienced background across different contact center technology applications and a deep understanding of LiveVox’s architecture. They leverage that insight in helping contact centers evaluate and build an effective plan to meet operational needs with the least amount of heavy lifting.

Learn more about our consulting services.

Easy Integrations

Create intelligent and automated workflows

Design a data model that fits your specific business needs. Simplified 3rd-party integrations allow you to easily incorporate all of the upstream and downstream data for a fully unified platform experience. If you can access it via a web browser, we can connect it to your workflow. In doing so, avoid repetitive, tedious, and oftentimes unnecessary tasks.

Learn more about the benefits of our Unified CRM solution.

Product Brief

Learn About LiveVox’s Integration Approach

LiveVox’s CRM capability makes it easier to unify different applications, data sources, and workflows to meet your specific business needs. Learn more by downloading this brief.

LiveVox Platform Brochure

Providing contact center management for businesses just like you

“The LiveVox partnership requires minimal customer effort. The platform and support offered [to us] simplifies things so we can keep going about our day-to-day lives.”

—Servicing Team, PBFCM

“LiveVox can be managed with relative ease. You don’t have to have a large, technology supporting team in comparison to an on-premise telephony platform. Upgrades are also much simpler and less time-intensive.”

—Matt Murphy | Director of Workforce Management and Dialing Operations, Best Egg

“Almost every feature is configurable by the user, especially helpful for call flows and routing, and integration with internal or third-party systems.”

—Administrator, Financial Services

Partner Program Guide

Rewards And Resources To Help You Grow Your Business And Increase Revenue

In-Depth Look at Call and Screen Recording


Learn about LiveVox’s customer engagement platform

Download this brochure for a comprehensive view of LiveVox’s capabilities.

LiveVox WEM Brochure

Industry Analyst Report

LiveVox Named an Innovator in Aragon Research’s 2022 GlobeTM for Intelligent Contact Centers

See how contact center leaders are unlocking the doors to more intelligent, automated, and integrated customer and agent experiences with LiveVox.

What Are Your Advantages With LiveVox?

Transform your contact center's performance with a proven cloud platform that's actually easy to use and optimize.

Billions of Omnichannel interactions powered every year

Trusted by game-changing clients for more than 20 years

Recognized by the industry's leading analysts

Fully-Integrated Public Cloud Platform

+ Unified Tools, Channels, And Data To Maximize ROI
+ Fast, Easy, And Cost-Effective To Scale And Optimize
+ Turnkey Omnichannel / AI / Analytics Out-Of-The-Box

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AX Workplace Made For Contact Centers

+ Integrate It All, Including Agent Workflows, In One Screen
+ Smart, Simple, And Seamless Cross-Channel Interactions
+ Easily Push And Pull Data From Your CRM / Other SORs

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Scalable, Flexible, Reliable, And Secure

+ 100% Public Cloud Infrastructure And 24/7/365 Support
+ Easily Configure Our Modules, APIs, And Growing Partner Network
+ End-To-End SLA / High Availability And Enterprise-Grade Security

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LiveVox is proud to be both PCI and SOC 2 Compliant.