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LiveVox, A Leading Cloud-Based Contact Center Platform, to Become Publicly Traded Following Business Combination with Crescent Acquisition Corp
San Francisco, CA – June 21, 2021 – LiveVox Holdings, Inc. (“LiveVox” or the “Company”), a leading cloud-based provider of customer service and digital engagement tools, today announced that it completed its previously announced business combination with Crescent Acquisition Corp (“Crescent”)...
Livevox Joins First national Bank of Omaha and American First Finance to Share Best Practices for Expanding Digital Engagement in Online Lending
LiveVox General Manager of Digital Solutions, Boris Grinshpun, will join financial services contact center leaders, Denise Anderson of First National Bank of Omaha (FNBO), and Tom Nusspickel of American First Finance (AFF), to discuss how financial...
LiveVox Discusses the Latest Trends and Best Practices for Evolving Mobile Engagement in Highly Regulated Industries at TRMA Spring 2019
LiveVox General Manager of Digital Solutions, Boris Grinshpun, and General Counsel, Mark Mallah, will host a discussion on best practices for evolving mobile contact strategies at the TRMA Spring 2019 Conference The session; “TCPA Tips: Trends and Takeaways...
Livevox Partners With Subway to Discuss Best Practices for Driving Digital Transformation in the Contact Center at CCW Winter 2019
LiveVox General Manager of Digital Solutions, Boris Grinshpun, will join Subway leader, Susanne Sasso, to host a discussion on digital engagement trends and best practices for evolving to omnichannel contact strategies at the CCW Winter Conference. The...
LiveVox Shares the Latest in TCPA Risk Mitigation Solutions for Teleservice Operations at the PACE Regional Contact Center Summit
LiveVox is sponsoring the PACE Regional Contact Center Summit and will share with teleservices contact center leaders the latest in cell phone outreach best practices and technology LiveVox is the leading provider of contact center risk mitigation solutions...
LiveVox Joins Industry Leaders At CRC Innovation Council Meeting To Discuss How Digital Engagement Is Transforming Collection Strategies
LiveVox General Counsel, Mark Mallah, Strategic Product Director, Paul McGee, and Vice President of Sales, David D’Antonio, will join ARM leaders to discuss recent regulatory developments and industry hot topics impacting customer engagement strategies in...
LiveVox Joins Discussion On Best Practices For Mitigating Risk In A Digital Environment At Drinker Biddle Conference
LiveVox General Counsel, Mark Mallah, joins William Maxson, the Federal Trade Commission, Melissa Bateman Fitzgerald, Gryphon Networks, and Brad Andreozzi, Drinker Biddle, on a panel discussing the latest TCPA developments and best practices for minimizing...
Learn why leading contact centers chose LiveVox as their call center for Omnichannel, CRM, AI, and Workforce Optimization solutions.
Frictionless Agent & Customer Experiences
Easily improve customer service and shift customer engagement between voice and digital channels while unifying all interaction history, customer profile information, and controls into a tailored agent desktop that improves effectiveness and speed.
One Unified Platform
All LiveVox contact center operations are accessed via a single, secure cloud-based platform, allowing for a seamless experience for agents, supervisors, and decision-makers.
Supplement rather than replace your existing systems of record and CRMs using our simplified API approach, so agents get up and running quickly.
Reduced Total Cost of Ownership
Drive performance and stay on top of security requirements with a TCO model that also avoids unnecessary technology, minimizes the need for costly professional services, and offloads security costs.
A Partnership You Can Trust
LiveVox contact center solutions will support your unique business goals with a continuously evolving platform, in-depth training, dedicated account managers, our Customer Care Team, and Business Consulting sessions.