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LiveVox General Counsel, Mark Mallah, joins Michele Shuster, Mac Murray and Shuster LLP, and Reid Houser, Sitel Operating Corporation, on a panel discussing the latest regulatory developments and compliance risk in the contact center at the 2019 PACE Washington Summit The panel, ‘Compliance...
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LiveVox’s new visual identity underscores the company’s forward-looking, leading-edge cloud contact center solutions that...
LiveVox General Counsel, Mark Mallah, will join attorney Joann Needleman of Clark Hill PLC, to discuss recent developments...
LiveVox will join other industry leaders to discuss forward-thinking approaches to Cybersecurity and best practices to defending...
LiveVox Joins InsideArm’s Exclusive Innovation Council Leadership Committee Sharing Cloud Contact Center Expertise and Industry Insight
The Innovation Council is focused on facilitating an ongoing dialogue between industry leaders about how technology can help...
LiveVox Expands Its Cloud Platform Enabling Intelligent Channel of Choice with the Addition of the Integrated Email Channel
Learn how integrated, intelligent email is being used to improve campaign performance Panelists will not only introduce the...
LiveVox Shares How Analytics is Driving a More Effective Recovery Agency Network at TRMA Spring 2017
Industry leaders discuss forward-thinking approaches to applying analytics to enhance agency performance and simplify auditing...
Why Choose LiveVox?
Better Customer Experience
Agents engage via configurable workflows in tailored desktops. The tailored desktops have the benefit of key consumer profile information and interaction history, to provide superior customer experiences.
One Unified Platform
All LiveVox capabilities are accessed via a single, secure, cloud-based platform, allowing for a seamless experience for agents, supervisors, and decision-makers.
Supplement rather than replace your existing systems of record and CRMs via our open APIs so agents get up and running quickly.
Reduced Total Cost of Ownership
Drive performance and stay on top of security requirements while also reducing operational and capital expenditures.
Comprehensive compliance controls including consent and revocation management as well as CTIA industry guide and TCPA and CAN-SPAM regulations.
Customer Channels of Choice
Engage with customers in the places they want to be including Voice, Email, SMS, and Web Chat and unite all conversations.