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LiveVox Partners with CGI to Transform Agent Productivity and Optimize Customer Experience
Customized integration between LiveVox’s contact center and CGI’s CACS X default management solution will be on display this month at Consumer Bankers Association’s annual industry event, CBA Live SAN FRANCISCO, CA - March 27, 2023 - LiveVox (NASDAQ: LVOX), today announced a partnership with CGI...
News Archives
LiveVox Announces Platform Update to Leverage Data Insights and Collaboration to Deliver Enhanced Customer and Agent Experience
Version 15 of the LiveVox platform includes improvements to agent experience, increased automation throughout the platform, and enhanced omnichannel communications SAN FRANCISCO, CA – March 25, 2021 – LiveVox, Inc. (“LiveVox”), a leading cloud-based provider...
REPAY and LiveVox Announce Partnership to Enhance Customer Experience and Improve Agent Performance
Partnership to enable LiveVox to accept credit, debit card, and ACH payment capabilities via online portal or agent-assisted transaction, designed to boost accounts receivable and collections results ATLANTA, December 17, 2020 -- Repay Holdings Corporation...
LiveVox Announces Acquisition of SpeechIQ
SAN FRANCISCO, CA — January 27, 2020 — LiveVox, the leading provider of customer service and digital engagement tools, today announced the acquisition of SpeechIQ. SpeechIQ is an AI-driven speech analytics and quality assurance platform that will enable...
LiveVox and Strategic Link Lead an Omnichannel Think Tank at Customer Contact Week Winter 2020
LiveVox Sr. Director of Product Marketing, Jim Lynch, will join Jennifer Kuechler, COO, Strategic Link, to share how contact centers are using data to simplify the path to a personalized customer experience with new channels. The session, “Omnichannel Think...
LiveVox Acquires Teckst, Expanding Omnichannel Engagement Capability for the Enterprise
LiveVox U-Series offering Pushes Deeper into Digital Engagement. SAN FRANCISCO, CA — December 10, 2019 — LiveVox, the leading provider of customer service and digital engagement tools, today announced the acquisition of privately-held Teckst, a leader in...
LiveVox Shares Key Legal Developments for Contact Centers at the 2019 PACE Washington Summit
LiveVox General Counsel, Mark Mallah, joins Michele Shuster, Mac Murray and Shuster LLP, and Reid Houser, Sitel Operating Corporation, on a panel discussing the latest regulatory developments and compliance risk in the contact center at the 2019 PACE...
What Are Your Advantages With LiveVox?
Transform your contact center's performance with a proven cloud platform that's actually easy to use and optimize.
Billions of Omnichannel interactions powered every year
Trusted by game-changing clients for more than 20 years
Recognized by the industry's leading analysts
Fully-Integrated Public Cloud Platform
+ Unified Tools, Channels, And Data To Maximize ROI
+ Fast, Easy, And Cost-Effective To Scale And Optimize
+ Turnkey Omnichannel / AI / Analytics Out-Of-The-Box
AX Workplace Made For Contact Centers
+ Integrate It All, Including Agent Workflows, In One Screen
+ Smart, Simple, And Seamless Cross-Channel Interactions
+ Easily Push And Pull Data From Your CRM / Other SORs
Scalable, Flexible, Reliable, And Secure
+ 100% Public Cloud Infrastructure And 24/7/365 Support
+ Easily Configure Our Modules, APIs, And Growing Partner Network
+ End-To-End SLA / High Availability And Enterprise-Grade Security
Certifications
LiveVox is proud to be both PCI and SOC 2 Compliant.
