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Livevox Joins First national Bank of Omaha and American First Finance to Share Best Practices for Expanding Digital Engagement in Online Lending
LiveVox General Manager of Digital Solutions, Boris Grinshpun, will join financial services contact center leaders, Denise Anderson of First National Bank of Omaha (FNBO), and Tom Nusspickel of American First Finance (AFF), to discuss how financial institutions are evolving their engagement...
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Aspect Software and LiveVox Announce Combined Contact Center Solution with Aspect EQ Workforce Management in the Cloud
Date: 6/18/2015, San Francisco, CA and Phoenix, AZ Partnership and product integration between Aspect and LiveVox makes it...
Healthcare Revenue Cycle (RC) operations experts discuss adoption strategies to rising Days Sales Outstanding (DSO) and other...
Panelists will review the latest in creditor-focused regulatory trends, such as vicarious liability, and how simplifying agency...
LiveVox Discusses How Cloud can Simplify Agency Management/Auditing with Industry Experts at TRMA Spring 2015
Experts provide insight on how cloud is being used as a cost-effective path to solve for traditional agency management...
Learn about the latest TCPA and CFPB focused compliance tools and how they are being used to cost-effectively prepare for the...
LiveVox and McKesson Business Performance Services Discuss How Cloud Optimizes Self-Service and Mitigates Compliance Risk for Healthcare Providers
Healthcare Revenue Cycle (RC) operations experts discuss how cloud is helping overcome classic challenges to implementing...
Why Choose LiveVox?
Better Customer Experience
Agents engage via configurable workflows in tailored desktops. The tailored desktops have the benefit of key consumer profile information and interaction history, to provide superior customer experiences.
One Unified Platform
All LiveVox capabilities are accessed via a single, secure, cloud-based platform, allowing for a seamless experience for agents, supervisors, and decision-makers.
Supplement rather than replace your existing systems of record and CRMs via our open APIs so agents get up and running quickly.
Reduced Total Cost of Ownership
Drive performance and stay on top of security requirements while also reducing operational and capital expenditures.
Comprehensive compliance controls including consent and revocation management as well as CTIA industry guide and TCPA and CAN-SPAM regulations.
Customer Channels of Choice
Engage with customers in the places they want to be including Voice, Email, SMS, and Web Chat and unite all conversations.