Company | News & Events
Stay Up-to-Date With the Latest News and Events
LiveVox is dedicated to creating reliable, easy-to-use technology that enables your contact center to maximize its potential. Browse through our latest news or watch something in our webinar library.
Read Our Latest News
LiveVox Named Innovator by Aragon in 2022 Research Globe™ for Intelligent Contact Centers
Identified for its purpose-built contact center CRM and pre-integrated omnichannel and AI capabilities that optimize customer experience and engagement SAN FRANCISCO– LiveVox Holdings, Inc. (“LiveVox” or the “Company”) (NASDAQ: LVOX), a leading cloud-based provider of customer service and digital...
News Archives
DC Court Reverses Key Provisions in FCC’s 2015 TCPA Rules
LiveVox Joins Innovista Law to Provide Insight on TCPA Takeaways from 2017 in Upcoming Webinar
LiveVox General Counsel, Mark Mallah, will join Joseph Bowser, Founder and Partner, Innovista Law on an exclusive webinar discussing lessons from this year’s TCPA developments from courts and regulators, and how can they be applied in 2018 Webinar takes...
LiveVox Discusses Top ‘Do Not Call’ Challenges and Strategies to Solve Them at the Fall 2017 ARM-U
Industry Call Center Operations Experts, Paul McGee and Jonathon Ritchie will discuss real life “do’s and don’ts” for implementing compliance controls to address some of the top challenges call centers are experiencing related to "Do Not Call" rules and...
LiveVox Shares How to Integrate Multichannel Engagement Strategies that Drive Enhanced Patient Experience and Self-Service
Join industry technology and operation leaders as they discuss a practical approach to adopting multichannel workflows focused on improving the patient experience and empowering self-service in a digital era. The webinar, “Engaging Patients on their...
LiveVox Shares How to Simplify Multichannel Consent Management with Cloud at TRMA Fall 2017
LiveVox Director of Product Management, Boris Grinshpun, will join industry leaders on a panel to discuss a practical approach to collecting and managing consent in an increasingly digital environment The panel, “Leveraging Consent to Enable Effective Email...
LiveVox Joins Discussion on Recent Case Law Impacting Contact Center Operations at 2017 PACE Washington Summit
LiveVox General Counsel, Mark Mallah, will join industry leaders on a panel to discuss how the courts are shaping consumer contact strategies and best practices for consumer outreach in a digital environment The panel will discuss: Recent court cases...
What Are Your Advantages With LiveVox?
Transform your contact center's performance with a proven cloud platform that's actually easy to use and optimize.
Billions of Omnichannel interactions powered every year
Trusted by game-changing clients for more than 20 years
Recognized by the industry's leading analysts
Fully-Integrated Public Cloud Platform
+ Unified Tools, Channels, And Data To Maximize ROI
+ Fast, Easy, And Cost-Effective To Scale And Optimize
+ Turnkey Omnichannel / AI / Analytics Out-Of-The-Box
AX Workplace Made For Contact Centers
+ Integrate It All, Including Agent Workflows, In One Screen
+ Smart, Simple, And Seamless Cross-Channel Interactions
+ Easily Push And Pull Data From Your CRM / Other SORs
Scalable, Flexible, Reliable, And Secure
+ 100% Public Cloud Infrastructure And 24/7/365 Support
+ Easily Configure Our Modules, APIs, And Growing Partner Network
+ End-To-End SLA / High Availability And Enterprise-Grade Security
Certifications
LiveVox is proud to be both PCI and SOC 2 Compliant.
