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LiveVox Shares the Latest in TCPA Risk Mitigation Solutions for Teleservice Operations at the PACE Regional Contact Center Summit
LiveVox is sponsoring the PACE Regional Contact Center Summit and will share with teleservices contact center leaders the latest in cell phone outreach best practices and technology LiveVox is the leading provider of contact center risk mitigation solutions that optimize the balance between risk...
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Telecom Contact Center Operation Veterans and Legal Experts Explore the Top 10 TCPA and CFPB Trends Impacting Contact Strategies...
Investment Validates LiveVox’s Position As A Leader In Enterprise-Grade Cloud Contact Center Technology And Will Accelerate...
Aspect Software Announces Strategic Alliance with LiveVox, a Leading Provider of Cloud Contact Center Solutions
Date: 3/25/2014, Phoenix, Arizona and San Francisco, California Alliance will offer business process outsourcers (BPOs) the most...
LiveVox Discusses Practical Approaches to Mitigate the Risk of Facing a TCPA Class Action Lawsuit at NCOR 2014
CMO Joins Legal Experts to Review the Latest Trends in Class Action Lawsuits and How to Avoid the Most Common Operational...
Automated User Certification Program Provides Comprehensive Agent-User Skills, Minimizes Training Resources and Costs SAN...
Hear the Latest on TCPA and CFPB from Legal Experts SAN FRANCISCO, January 21, 2014 — LiveVox Inc., the leading provider of...
Why Choose LiveVox?
Better Customer Experience
Agents engage via configurable workflows in tailored desktops. The tailored desktops have the benefit of key consumer profile information and interaction history, to provide superior customer experiences.
One Unified Platform
All LiveVox capabilities are accessed via a single, secure, cloud-based platform, allowing for a seamless experience for agents, supervisors, and decision-makers.
Supplement rather than replace your existing systems of record and CRMs via our open APIs so agents get up and running quickly.
Reduced Total Cost of Ownership
Drive performance and stay on top of security requirements while also reducing operational and capital expenditures.
Comprehensive compliance controls including consent and revocation management as well as CTIA industry guide and TCPA and CAN-SPAM regulations.
Customer Channels of Choice
Engage with customers in the places they want to be including Voice, Email, SMS, and Web Chat and unite all conversations.