Resources | Success Stories
Clients Are Changing The Game With LiveVox
Contact center leaders across industries trust our proven cloud platform. See how we can help you drive ROI right now with easy-to-use tools that pay for themselves.
How Eastern’s Digital Channel Expansion Lowered its Cost of Service
Read how Eastern, a BPO, lowered its cost of service, improved customer...
Amid a Pandemic New Credit America Brings a Human Touch to Personal Finance
Read how fintech provider, New Credit America, leveraged LiveVox to bring back...
How Best Egg’s Move to a Single Platform Helped Unify the Customer Experience
Fintech provider, Best Egg, leveraged LiveVox to move to a single platform and...
How The Office Gurus Used Speech Analytics to Lower Average Handle Time
Learn how an The Office Gurus used speech analytics to lower average handle...
How The Office Gurus Used Speech Analytics to Increase Conversion Rate
Learn how The Office Gurus used speech analytics to increase conversion rates...
How MedAssist Used SMS and Self-Service to Make Healthcare Convenient During the Pandemic
Healthcare service provider, MedAssist, used SMS and self-service to double...
FNBO Optimizes For A New Normal
FNBO optimized for a New Normal by transitioning 68% of agents to WFH and...
What Are Your Advantages With LiveVox?
Transform your contact center's performance with a proven cloud platform that's actually easy to use and optimize.
Billions of Omnichannel interactions powered every year
Trusted by game-changing clients for more than 20 years
Recognized by the industry's leading analysts
Fully-Integrated Public Cloud Platform
+ Unified Tools, Channels, And Data To Maximize ROI
+ Fast, Easy, And Cost-Effective To Scale And Optimize
+ Turnkey Omnichannel / AI / Analytics Out-Of-The-Box
AX Workplace Made For Contact Centers
+ Integrate It All, Including Agent Workflows, In One Screen
+ Smart, Simple, And Seamless Cross-Channel Interactions
+ Easily Push And Pull Data From Your CRM / Other SORs
Scalable, Flexible, Reliable, And Secure
+ 100% Public Cloud Infrastructure And 24/7/365 Support
+ Easily Configure Our Modules, APIs, And Growing Partner Network
+ End-To-End SLA / High Availability And Enterprise-Grade Security