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Solve the Cost-Service Dilemma with AI Virtual Agents

It’s more difficult and expensive that ever to recruit and maintain an agent workforce, but customer expectations continue to grow. They’re not looking for an ‘amazing’ or ‘memorable’ experience – they want their problems solved quickly and with as little effort from them as possible. At the same time, your agents ability to solve these problems effectively is impeded by too much inbound traffic and not enough time spent on high-value problems. They need a supporting cast.

With LiveVox’s no-code Virtual Agents you can:

  • Reduce customer effort and increase efficiency at a fraction of the effort and cost it would take to recruit, onboard, and maintain a larger human agent workforce
  • Give customers the self-service options they crave, answer calls day and night, reduce hold times, increase first call resolution, and so much more
  • Free up your agents’ time spent on the low-value, mundane calls that demoralize them, giving them more time to focus on the most important interactions.

Don’t just let us tell you, let us show you. Book a free AI VA consultation (including an in-depth ROI analysis) today by filling in the form on the right.

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Additional Resources

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