See what Aragon Research says about LiveVox:
The latest version of our comprehensive, open platform simplifies how contact center professionals and their teams can deliver exceptional customer service journeys and operational performance, even as their environment grows increasingly challenging and complex.
Become a game changer in customer engagement innovation.
Customers expect their interactions with the contact center to be fast, personalized, and effortless. It would help if agents had insight into past behaviors, trends, and unspoken needs. At the same time, siloed data and functions make it hard to get visibility into the customer journey.