This year NICE gathered the industry’s top CX leaders, partners and analysts for the second season of The Room Where It Happened.

This year NICE gathered the industry’s top CX leaders, partners and analysts for the second season of The Room Where It Happened.
March madness brackets and thrilling buzzer-beaters make the NCAA tournaments one of my favorite spring rituals.
St. Patrick’s Day is almost here! Yay! While you’re gearing up for the festivities, here’s a bit of trivia to sprinkle some luck on your day.
As the healthcare market becomes increasingly competitive in 2025, both regionally and across specialties, how you engage with patients and the interaction experiences you deliver will become increasingly vital to maintaining a successful practice.