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Value-Based Bundles

Custom Solutions That Fit Your Specific Business Goals

LiveVox has crafted five value-based bundles based on our work helping companies like yours. Explore the solutions below to find the best match for your organization.

Key Benefits of LiveVox’s Value-Based Bundles

The Right Mix of Technology

Avoid managing unnecessary technology with a select suite of tools that focus on your specific contact center objectives.

Simplified Implementations

Minimize complicated integrations and lengthy roll-out times with a solution approach that works with existing IT environments.

Optimized TCO and ROI

Invest in technology that drives revenue as a direct result of your performance initiatives.

Survey Report

Omnichannel Insights Report

Explore emerging trends in customer care and experience. These findings will empower contact center professionals to better evaluate and manage their data, build engaging, digital-first communications strategies, and scale to meet the demands of a new day.

LiveVox Survey Report: Omnichannel Insights
Two-Way Messaging Bundle

Two-Way Messaging 

Customers want to communicate with you seamlessly on their channels of choice. LiveVox’s Two-Way Messaging Bundle empowers you to create digital conversations across SMS, Email, and Webchat in one place.

OB Campaigns and Compliance Bundle

Outbound Campaigns and Compliance 

Improve productivity and mitigate risk across Voice, Email, and SMS outreach, making your outbound communications more efficient, compliance-focused, and data-driven than ever before.

Speech Analytics Bundle

Speech Analytics 

Automatically monitor and score 100% of interactions, drastically improving your ability to identify risk and scale best practices. And do this all with an easy-to-use tool that doesn’t require in-house technical expertise.

IB Contact Center Bundle

Inbound Contact Center 

Customers expect personalization, convenience, and channels of choice. Meet these expectations with a solution that provides everything you need to deliver exceptional customer service during every interaction.

Cloud IVR Bundle

Cloud IVR 

Augment your existing, on-premise ACD with a digitally-enabled IVR solution. Add the capabilities your customers expect and create the perfect customer journey. And do it all with our low-code, no-code solution.

Learn about LiveVox’s customer engagement platform

Download this brochure for a comprehensive view of LiveVox’s capabilities.

LiveVox Platform Brochure

Why Choose LiveVox?

Better Customer Experience

Agents engage via configurable workflows in tailored desktops. The tailored desktops have the benefit of key consumer profile information and interaction history, to provide superior customer experiences.

One Unified Platform

All LiveVox capabilities are accessed via a single, secure, cloud-based platform, allowing for a seamless experience for agents, supervisors, and decision-makers.

Easy Integration

Supplement rather than replace your existing systems of record and CRMs via our open APIs so agents get up and running quickly.

Reduced Total Cost of Ownership

Drive performance and stay on top of security requirements while also reducing operational and capital expenditures.

Mitigate Risk

Comprehensive compliance controls including consent and revocation management as well as CTIA industry guide and TCPA and CAN-SPAM regulations.

Customer Channels of Choice

Engage with customers in the places they want to be including Voice, Email, SMS, and Web Chat and unite all conversations.