American First Finance is a leading consumer lender with its main servicing center located in Dallas, TX. AFF provides lending services to a variety of industries including automotive, furniture, plumbing/HVAC, cosmetics, and flooring.
Texas Dow Credit Union (TDECU) reduced member delinquencies by 23% by incorporating Email based on channel preferences.
Read how fintech provider, New Credit America, leveraged LiveVox to bring back the human touch to personal finance amid a pandemic.
Fintech provider, Best Egg, leveraged LiveVox to move to a single platform and unify the customer experience.
FNBO optimized for a New Normal by transitioning 68% of agents to WFH and improving customer data protection.
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LiveVox (Nasdaq: LVOX) is a next generation contact center platform that powers more than 14 billion omnichannel interactions a year. By seamlessly unifying blended omnichannel communications, CRM, AI, and WEM capabilities, the Company’s technology delivers exceptional agent and customer experiences, while helping to mitigate compliance risk. With 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation. The Company has more than 700 global employees and is headquartered in San Francisco, with offices in Atlanta; Columbus; Denver; New York City; St. Louis; Medellin, Colombia; and Bangalore, India.
To learn more, visit www.livevox.com or call one of our specialists at (844) 207-6663.