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LiveVox Solutions for Subagents

A Powerful Next-Generation Contact Center Platform That Works With Existing Infrastructure

With LiveVox, you can show your partners with on-premise or cloud platforms a simplified path to adding capabilities at their own pace, without having to replace their ACD or IVR.

LiveVox [sales agent / chatting on phone]

LiveVox offers 5 different ways to help contact centers succeed at any point in their digital transformation journey

Customers can buy modules or the full platform.

AI Virtual Agents

Outbound Campaigns &
Compliance

Speech Analytics

Digital Messaging

An All-in-One
Unified Platform

Why do partners choose LiveVox?

Easy to Use

Our solutions are easy to use with existing technology infrastructures.

Modular Solutions

Select from multiple bundles with existing technology infrastructures you can sell; there is something for every contact center

Seamless Implementation

Our best-in-class implementation and support makes the end-to-end process seamless

Our Customers

Our customers use LiveVox’s easy-to-use contact center platform to deliver exceptional agent and customer experiences, while reducing compliance risk.

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SPIFF Overview

Partner Accelerator Program

Download this flyer for a comprehensive overview of the LiveVox Partner Accelerator Program.

LiveVox Platform Brochure

Brochure

Platform Overview

Download this brochure for a comprehensive overview of LiveVox’s purpose-built contact center platform.

“Nobody touches our members or impacts the profitability of my organization more than LiveVox. It’s low cost, highly effective, easy to use, and lets me focus on teaching my staff how to run the business. So many of our members are world travelers, and now we can reach them wherever they are.”

—Anthony Warden | VP of Contact Center, Texas Dow Credit Union

“Prior to LiveVox, we were using several different applications across voice, email, and SMS. With LiveVox, all of our channels are on a single platform, providing our agents with the insight they needed to immediately identify and service the customer, regardless of the channel.”

—Tom Nusspickel | COO, American First Finance

“LiveVox was key in helping us to adapt not only by making the shift to work from home easy, but also the incorporation of new channels. Their ability to provide flexibility for us as a business allows us to pass that on to how we service patients.”

—Nathan Allen | Senior Vice President — Eligibility Practice Team Leader, MedAssist

Why LiveVox?

Learn why leading contact centers chose LiveVox as their provider for Omnichannel, CRM, AI, and Workforce Optimization solutions.

Frictionless Agent & Customer Experiences

Easily shift customer engagement between voice and digital channels while unifying all interaction history, customer profile information, and controls into a tailored agent desktop that improves effectiveness and speed.

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One Unified Platform

All LiveVox capabilities are accessed via a single, secure cloud-based platform, allowing for a seamless experience for agents, supervisors, and decision-makers.

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Comprehensive Risk Mitigation

LiveVox simplifies risk management with embedded compliance controls spanning CTIA, CAN-SPAM, CFPB, PCI, and other compliance-related considerations.

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Easy Integration

Supplement rather than replace your existing systems of record and CRMs using our simplified API approach, so agents get up and running quickly.

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Reduced Total Cost of Ownership

Drive performance and stay on top of security requirements with a TCO model that also avoids unnecessary technology, minimizes the need for costly professional services, and offloads security costs.

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A Partnership You Can Trust

LiveVox supports your unique business goals with a continuously evolving platform, in-depth training, dedicated account managers, our Customer Care Team, and Business Consulting sessions.

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Certifications

LiveVox is proud to be both PCI and SOC 2 Compliant.