LiveVox Solutions for Subagents
A Powerful Next-Generation Contact Center Platform That Works With Existing Infrastructure
With LiveVox, you can show your partners with on-premise or cloud platforms a simplified path to adding capabilities at their own pace, without having to replace their ACD or IVR.
LiveVox offers 5 different ways to help contact centers succeed at any point in their digital transformation journey
Customers can buy modules or the full platform.
AI Virtual Agents
Outbound Campaigns &
Why do partners choose LiveVox?
Easy to Use
Our solutions are easy to use with existing technology infrastructures.
Select from multiple bundles with existing technology infrastructures you can sell; there is something for every contact center
Our best-in-class implementation and support makes the end-to-end process seamless
Our customers use LiveVox’s easy-to-use contact center platform to deliver exceptional agent and customer experiences, while reducing compliance risk.
Learn More About LiveVox
Partner Accelerator Program
Download this flyer for a comprehensive overview of the LiveVox Partner Accelerator Program.
Download this brochure for a comprehensive overview of LiveVox’s purpose-built contact center platform.
Human Call Initiator (HCI®)
Artificial Intelligence (AI)
“Nobody touches our members or impacts the profitability of my organization more than LiveVox. It’s low cost, highly effective, easy to use, and lets me focus on teaching my staff how to run the business. So many of our members are world travelers, and now we can reach them wherever they are.”
—Anthony Warden | VP of Contact Center, Texas Dow Credit Union
“Prior to LiveVox, we were using several different applications across voice, email, and SMS. With LiveVox, all of our channels are on a single platform, providing our agents with the insight they needed to immediately identify and service the customer, regardless of the channel.”
—Tom Nusspickel | COO, American First Finance
“LiveVox was key in helping us to adapt not only by making the shift to work from home easy, but also the incorporation of new channels. Their ability to provide flexibility for us as a business allows us to pass that on to how we service patients.”
—Nathan Allen | Senior Vice President — Eligibility Practice Team Leader, MedAssist
Learn why leading contact centers chose LiveVox as their provider for Omnichannel, CRM, AI, and Workforce Optimization solutions.
Frictionless Agent & Customer Experiences
Easily shift customer engagement between voice and digital channels while unifying all interaction history, customer profile information, and controls into a tailored agent desktop that improves effectiveness and speed.
One Unified Platform
All LiveVox capabilities are accessed via a single, secure cloud-based platform, allowing for a seamless experience for agents, supervisors, and decision-makers.
Supplement rather than replace your existing systems of record and CRMs using our simplified API approach, so agents get up and running quickly.
Reduced Total Cost of Ownership
Drive performance and stay on top of security requirements with a TCO model that also avoids unnecessary technology, minimizes the need for costly professional services, and offloads security costs.
A Partnership You Can Trust
LiveVox supports your unique business goals with a continuously evolving platform, in-depth training, dedicated account managers, our Customer Care Team, and Business Consulting sessions.