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The Latest Trends And Thought Leadership For Contact Centers
Check out all the insights and innovations happening in today’s modern contact center.
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Speech analytics is no longer a new thing. Having come on to the scene in around 2012, the varied use cases have since...
We demoed SpeechIQ, the latest addition to the LiveVox contact center platform suite, at last week’s Strategy and Tech virtual...
At this point, cross-selling itself is well-documented as a no-brainer, being probably the simplest thing that a business can do...
LV Thoughtline Series: Thoughts on An Economic Framework for Responding to the Coronavirus with a Former Chief Risk Officer
In this first installment of our new Thoughline series, we’ll be taking a look at the broad economic implications of the...
“Hey, Siri…” “Hi, Alexa…” “OK, Google…” Everywhere and anywhere we turn these days, Voice Recognition innovation is present. In...
Overview Best Egg is the consumer-lending platform developed and operated by Marlette Funding, LLC, a financial technology...
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