Introducing LiveVox’s Fall 2023 Release
In the latest version of our platform we’re introducing even more game-changing capabilities for our customers, including improved messaging, strategic integrations, and dynamic new tools powered by OpenAI.
Play back our client-exclusive webinar on our Fall 2023 release, the latest version of LiveVox’s cloud contact center platform.
This engaging session covered the key new capabilities in the Fall 2023 designed to maximize performance, customer engagement and ROI for your contact center, including the following:
- International Voice and SMS: Engage with customers across the globe using LiveVox’s industry-leading voice and SMS capabilities.
- Messaging enhancements: Including support for Facebook Messenger, and WhatsApp, as well as LiveVox SMS for Salesforce.
- Agent Assist: Discover the improvements we’re introducing to make our AI-powered real-time Agent Assist even more powerful, easy-to-use, and impactful for agents and customers.
- Generative Chat powered by OpenAI (Beta): These advanced chatbots use your LiveVox Knowledge Center to deliver fluid and natural customer interactions.
Get the most out of LiveVox for your contact center and for your business. Replay the webinar today and stay ahead of the curve!
VP of Product Strategy
Senior Director, Business Consulting