Gartner® Top Strategic Predictions for 2024 and Beyond Report:

Living With the Year Everything Changed

Get a glimpse into a future where AI is more than just a tool, it’s a partner in our daily lives.

We Believe You’ll Learn:

  • How generative AI is a game-changer for personal and professional development, enhancing individual capabilities and potentially transforming career paths.
  • How businesses are expected to evolve by using GenAI to overcome inherent limitations and improve their organizational traits.
  • The importance of leveraging GenAI tools to augment the skill set of the workforce, leading to overall improvements in productivity and efficiency.
  • Insights into positioning GenAI as a strategic asset, acting as a force multiplier to solve both new and long-standing problems within the business context.

Who We Believe Should Read This:
 

  • Leaders who strategize customer engagement and service delivery can gain insights into how GenAI can enhance customer interactions and personalization.
  • Managers responsible for the day-to-day of contact center operations can learn about new tools to improve workforce efficiency and handle volume spikes.
  • Anyone helping contact centers with digital transformation initiatives can use the report to inform their strategies regarding AI adoption and integration.

Complete the form on the right to learn the recommendations from Gartner® for executive leaders in end-user organizations to build and expand a digital business.

Gartner®, How To Pilot Generative AI, Leinar Ramos, Anthony Mullen, et al. 10 July 2023.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

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Other resources to help you accelerate your digital transformation initiatives in 2024:

 

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Livevox has joined forces with NICE,
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Livevox has joined forces with NICE,
creating a Conversational AI Powerhouse.

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Livevox has joined forces with NICE,
creating a Conversational AI Powerhouse.

Click here to be redirected to NICE.com


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Livevox has joined forces with NICE,
creating a Conversational AI Powerhouse.

Click here to be redirected to NICE.com


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Livevox has joined forces with NICE,
creating a Conversational AI Powerhouse.

Click here to be redirected to NICE.com

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