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Craft a Chatbot Initiative Based on Your Business Requirements and Solution Complexity

Chatbots have become a key AI initiative across many contact centers, implemented to automate repetitive tasks, minimize costs, and improve the self-service experience for customers. But businesses often have diverse chatbot requirements which can lead to too much complexity, the need for multiple chatbot applications, and inflated costs.

What you’ll learn in this Gartner report:

  • The top challenges that companies encounter when launching chatbot initiatives across their organization
  • The different types of chatbot solutions, common use cases, and associated costs
  • Analyst recommendations for streamlining the deployment and management of chatbot applications.

To download the full report, complete the form on the right.

LiveVox [Gartner Chatbot Report / thumbnail]

Fill out this form to get complimentary access to the report.

Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Evolving AI:

Practical Applications in the Contact Center

LiveVox Webinar

AI applications in the contact center are being used to automate tasks, drive down costs, and serve customers faster and more efficiently than ever before. Learn all about the key use cases, implementation best practices, and KPIs in this guide.

 

Infographic:

How to Get Started with AI

LiveVox Infographic

While AI may sound complicated, there are practical ways to apply it and its data to reduce costs, improve CX, and boost agent productivity. Check out our infographic to see a breakdown of how to get started.

 

Product Brief:

eLVee: A LiveVox AI Chatbot

LiveVox [icon/ chatbot]

Learn how LiveVox’s intelligent chatbot creates personalized conversations while making bot administration easy for contact center managers.

Product Description

Enhance Your Operations with AI That’s Easy to Understand, Implement, and Optimize

Learn how to optimize your performance using LiveVox’s AI capabilities—from augmenting the capacity of your human agents, to using data and analytics for continuous improvement and simplification of your processes, and so much more.

LiveVox [Product Description / AI]