LiveVox Shines in DMG Consulting’s 2022-23 CBCCI Product & Market Report

LiveVox receives the highest overall score for ease of doing business with a vendor, agent-facing virtual assistants, and speech and interaction analytics.

This report showcases the contact center trends and challenges that will help you select the right software capabilities for your organization. The report examines the competitive landscape and the business and technology trends driving this fast-growing and increasingly vital market segment.

Download the latest industry report to see:

  • A scannable analysis of key contact center trends
  • The top areas of investment you should be factoring into your plans
  • A short profile of the LiveVox platform.

LiveVox offers comprehensive AI-enabled solutions including speech analytics with quality management so contact center leaders can easily surface customer insights & maximize performance for the next era of engagement. Find out more in this independent report.
 

Simply fill out the form to download the report.

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