Aragon Research Names LiveVox a Hot Vendor in Intelligent Contact Center Solutions
Watch this video from Aragon Research to see why LiveVox was named in its 2022 Hot Vendors in the Intelligent Contact Center report.
“AI and analytics are playing an increasingly pivotal role in the contact center as the customer and employee experience become paramount for today’s brands. Solutions like LiveVox’s SpeechIQ® with Quality Management and their purpose-built platform are best-in-class and we’re happy to name them a Hot Vendor in the Intelligent Contact Center this year.”
– Jim Lundy, Founder & CEO, Aragon Research
In its 2022 Hot Vendors in the Intelligent Contact Center report, Aragon Research named LiveVox a hot vendor in Intelligent Contact Center (ICC) solutions. LiveVox’s unified suite of cutting-edge AI tools is designed to enhance agent workflows and unlock key data insights to create a seamless customer experience from start to finish.