Helping Agents Help Customers: A Comprehensive Guide to Agent Assist

Boost efficiency and beat back attrition with Agent Assist, an AI-powered tool that enhances your contact center team’s performance.

Even the most skilled contact center leaders can’t do it alone. LiveVox Agent Assist is here to support your success by providing AI-powered agent guidance that enhances your team’s performance. From improving service quality to reducing attrition, this eBook will show you how Agent Assist is the productivity game-changer your contact center needs.

In this eBook you’ll learn: 

About the severe consequences of agent attrition on your contact center’s performance and bottom line. Discover how LiveVox Agent Assist can help mitigate these challenges.

The key benefits of LiveVox Agent Assist, including real-time conversation transcription, guided recommendations, automated alerts, and compliance assurance.

How LiveVox seamlessly integrates with your existing systems to provide real-time insights and support for your agents. Elevate customer interactions and deliver exceptional service.