Forrester_logo

Learning Lab Webinar:

Everything Unified: The Power of a Cloud-Based PBX

Wednesday, October 6th | 10:00 AM PT, 1:00 PM ET

About This Webinar:

In this client-exclusive Learning Lab webinar, we are lucky enough to be joined by Aaron Pritchard, Vice President of Information Technology at Community Choice Financial, who are saving $2m a year through an innovative approach to unifying their  communications technology.

We’ll discuss how they achieved this, plus how developing trends are shaping the future of the PBX market and how organizations could benefit from unifying UCaaS and CCaaS into one.

 

Join us on Wednesday, October 6th | 10:00 AM PT, 1:00 PM ET as industry experts discuss:

  • Ways in which ‘Working From Anywhere’ is driving the PBX market
  • How the future of the market is cloud-based and hosted
  • The increased demand for UCaaS
  • The opportunity for organizations to integrate UCaaS & CCaaS
  • CCFI’s success in unifying communications.

To register, please complete the short form on the right.

LiveVox [Forrester-TLP-Webinar / customer on phone]

Fill out the form to register for the webinar.

Speakers:

LiveVox [Art Schoeller / Vice President, Principal Analyst Forrester Consulting]

Aaron Pritchard

Vice President, Information Technology​
Community Choice Financial, Inc.​

Nick Bandy, Chief Marketing Officer, LiveVox

Dan Easley

GM, Product Management
LiveVox

Boris Grinshpun, General Manager, CRM, LiveVox

Jason Queener

Senior Director, Business Consulting
LiveVox

About LiveVox
LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate omnichannel communications, CRM, and WFO capabilities to deliver an exceptional agent and customer experience while reducing compliance risk. With 20 years of pure cloud expertise, LiveVox is at the forefront of cloud contact center innovation. Learn More

Source: Transform The Agent And Customer Experience Using Contact Center Solutions With A Built-In CRM, a commissioned study conducted by Forrester Consulting on behalf of LiveVox., March 2021

© Copyright 2021 LiveVox, Inc. All rights reserved.