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March 3, 2016

LiveVox Joins Industry Legal Experts at the Scottsdale Compliance Summit to Evaluate the Latest in TCPA Trends in 2016

  • LiveVox Chief Evangelist, Dusty Whitesell, will join industry leaders across multiple segments at the 2016 Scottsdale Compliance Summit for a focused review of the latest developments in TCPA trends and expectations
  • The Scottsdale Compliance Summit is an exclusive industry event hosted by Contact Center Compliance taking place March 4th at the Westin Kierland Resort & Spa in Scottsdale, AZ.

SAN FRANCISCO, March 3, 2016 – LiveVox Inc., a leading provider of cloud contact center solutions for enterprise operations, announced that its Chief Evangelist, Dusty Whitesell, will join executives and legal experts from multiple industries for an in-depth discussion on the latest TCPA developments and resulting impacts on consumer contact strategies at the 2016 Scottsdale Compliance Summit taking place March 4th at the Westin Kierland Resort & Spa.

The Summit will provide an overview of the latest legal developments relating to the TCPA, including compliance concerns, enforcement trends, recent FCC guidance, the latest on the definition of an autodialer, defense strategies for combatting the new wave of TCPA claims and class actions, and practical guidance for what lies ahead.  The Summit will also include discussion regarding state compliance rules around telemarketing and automated calls.

Of the event, LiveVox Chief Evangelist and 20 plus year operations veteran, Dusty Whitesell says, “One of the greatest challenges for today’s consumer contact center is obtaining the flexibility needed to adapt to the rapid and continuously changing compliance pressures without compromising business performance. LiveVox has consistently led our industry with capabilities that provide that flexibility. Key to our ability to do so has been our continued dedication to working closely with legal and operations leaders in the ARM industry and beyond. Events such as this upcoming summit are a prime example of how collective knowledge can help us shape our product offerings and in turn equip our clients with better and better tools.”

EVENT: Scottsdale Compliance Summit

DATE: March 4, 2016

LOCATION: Westin Kierland Resort & Spa, Scottsdale, AZ

About LiveVox, Inc.

LiveVox is a leading provider of cloud contact center solutions for enterprise operations. Through a patented PCI-certified cloud platform and redundant IP/MPLS mesh, it delivers true multi-tenant, highly scalable and burstable contact center solutions such as ACD, dialer, IVR, centralized call recording, business analytics and compliance suite. LiveVox enables fast deployment of contact center solutions from the cloud, while offering customers full control to manage their day-to-day business requirements in a cost-efficient way. For more information, visit https://livevox.com.

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About LiveVox

LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate omnichannel communications, CRM, AI, and WFO capabilities to deliver an exceptional agent and customer experience while reducing compliance risk. Our reliable, easy-to-use technology enables effective engagement strategies on communication channels of choice to drive contact center performance. Our battle-tested risk mitigation and security tools help clients maximize their potential in an ever-changing business environment. With 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation. Our more than 500 global employees are headquartered in San Francisco, with offices in Atlanta; Columbus; Denver; New York City; St. Louis; Medellin, Colombia; and Bangalore, India.

To learn more, visit www.livevox.com or call one of our specialists at (844) 207-6663.

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