Text message marketing software offers two-way messaging, automated, and mass texting.
Text marketing software involves sending promotions, deals, and coupons to customers through SMS. It’s a simple and straightforward way to engage your target market on a channel that is popular and offers high visibility for your campaigns.
Marketing through SMS and texting is a permission-based process that requires contacts to opt-in to receive promotional offers, updates, and news on their mobile devices. Contact centers use special software to send text messages at scale, to notify customers about time-limited offers, promotional events or business updates.
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Leverage centralized data to create targeted omnichannel campaigns that deliver a consistent experience with Mass and 2 Way SMS, Voice, Email, and Webchat. Our omnichannel platform gives your contact center all the tools that it needs in one place.
With its convenient nature and simple setup, SMS messaging is hard to beat as a low-cost, low-risk marketing channel.
In marketing, SMS refers to brands communicating with customers via text message. Brands might use this communication platform to send promotions, notify customers of company news, spread the word about new products, send payment alerts and reminders, send order status updates, and much more.
We’ll outline best practices for sending text message marketing campaigns as a business and share compliance guidelines to adhere to within your text marketing program.