Meet Our Leadership Team
Our leaders are driving growth by turning an innovative vision into a cutting-edge, best-in-class product offering.
Chief Executive Officer
John is a growth-oriented industry veteran with over 30 years’ experience in networking, telecom, application delivery, and cyber security including 10 years of multi-channel contact center and enterprise voice communications experience. A long-time customer advocate, John is devoted to improving customer technology adoption experiences, championing customer success and ROI, and embracing specialized routes to market for transformational business solutions.
EVP, Product Development and Co-Founder
Larry plays a key role in driving growth at Livevox by helping transform a great vision into a cutting edge, yet highly practical product offering. With a focus on culture and process in a dynamic work environment, he leads the critical collaboration between engineering and drives our partnership-focused business model.
Chief Revenue Officer
Erik is an expert at driving growth in the cloud contact center space by creating strategic solutions for clients and ensuring every department works cohesively to implement them. Drawing from over 20 years of leadership, sales and operations experience, his approach has proven to drive success.
EVP, Chief Financial Officer
Gregg manages all the financial aspects of the company. He has been a CFO of public and private companies for nearly twenty years in the SaaS, traditional software, telecom and cleantech spaces after a ten year career as an investment banker with Goldman Sachs and Morgan Stanley in NY, Hong Kong and Singapore.
SVP, People Operations
Linda focuses on strategies to achieve our competitive goals and reinforce our company culture, assuring all our employees have the support they need to bring their best thinking to our clients. She works closely with our leadership team to create and implement a robust organizational and human capital management strategy.
Chief Legal Officer
Aaron brings over 20 years of expertise in Corporate, M&A, and securities law at top international law firms as well as in-house counsel experience at multinational public technology companies. Aaron heads our legal operations, compliance, and corporate governance initiatives.
Chief Marketing Officer
Nick has over 25 years of executive leadership experience in the marketing and technology space, serving private, PE-backed, and public organizations. He founded and developed the SpeechIQ product which was subsequently acquired by LiveVox in 2019.
Chief Technology and Engineering Officer
In his 15 years at Livevox, Patrick has led the transformation to cloud native, microservice architecture, containers, Active-active Availability Zones, sharded database layers, and more. He has 25 years of experience in the technology industry with startups, consultancies, and S&P 500 companies including Cambridge Technology Partners and ADP.
Learn why leading contact centers chose LiveVox for their Omnichannel, CRM, AI, and Workforce Engagement Management solutions.
Frictionless Agent & Customer Experiences
Easily improve customer service and shift customer engagement between voice and digital channels while unifying all interaction history, customer profile information, and controls into a tailored agent desktop that improves effectiveness and speed.
One Unified Platform
All LiveVox contact center operations are accessed via a single, secure cloud-based platform, allowing for a seamless experience for agents, supervisors, and decision-makers.
Integrated Agent Workflows
LiveVox’s unified data platform combines a native CRM with public APIs, multiple integration points, and configurable agent desktops to address critical efficiency gaps by syncing processes, apps, and systems.
An Industry-Leading End-to-End SLA
Platform reliability you can count on with unmatched end-to-end coverage made possible by LiveVox's infrastructure, application, and services.
A Partnership You Can Trust
LiveVox contact center solutions will support your unique business goals with a continuously evolving platform, in-depth training, dedicated account managers, our Customer Care Team, and Business Consulting sessions.