Company Overview
Welcome to LiveVox
About LiveVox
With over 20 years of cloud contact center expertise, LiveVox helps clients maximize their potential in an ever-changing business environment.
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Leadership Team
Our leaders are driving growth by turning an innovative vision into a cutting-edge, best-in-class company.
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Affiliations
LiveVox teams up with industry organizations to understand market dynamics and share best practices and thought leadership.
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News and Events
Browse through our latest news and join one of our upcoming sessions or check out our webinar library.
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Careers
Learn about the latest opportunities to join the LiveVox team.
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Contact Us
LiveVox’s global headquarters is in San Francisco, CA with offices in Atlanta; Denver; St. Louis; Medellin, Colombia; and Bangalore, India. Learn the best way to get in touch with us.
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Why LiveVox?
Learn why leading contact centers chose LiveVox for their Omnichannel, CRM, AI, and Workforce Engagement Management solutions.
Frictionless Agent & Customer Experiences
Easily improve customer service and shift customer engagement between voice and digital channels while unifying all interaction history, customer profile information, and controls into a tailored agent desktop that improves effectiveness and speed.
One Unified Platform
All LiveVox contact center operations are accessed via a single, secure cloud-based platform, allowing for a seamless experience for agents, supervisors, and decision-makers.
Comprehensive Risk Mitigation
LiveVox simplifies risk management with embedded compliance controls spanning CTIA, CAN-SPAM, CFPB, PCI, and other compliance-related considerations.
Easy Integration
Supplement rather than replace your existing systems of record and CRMs using our simplified API approach, so agents get up and running quickly.
Reduced Total Cost of Ownership
Drive performance and stay on top of security requirements with a TCO model that also avoids unnecessary technology, minimizes the need for costly professional services, and offloads security costs.
A Partnership You Can Trust
LiveVox contact center solutions will support your unique business goals with a continuously evolving platform, in-depth training, dedicated account managers, our Customer Care Team, and Business Consulting sessions.
Certifications
LiveVox is proud to be both PCI and SOC 2 Compliant.
