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Company Overview

Welcome to LiveVox

Learn about our latest events, methodology, affiliations, and opportunities to join the LiveVox team.

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About LiveVox

With over 20 years of cloud contact center expertise, LiveVox helps clients maximize their potential in an ever-changing business environment.

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Leadership Team

Our leaders are driving growth by turning an innovative vision into a cutting-edge, best-in-class company.

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Affiliations

LiveVox teams up with industry organizations to understand market dynamics and share best practices and thought leadership.

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News and Events

Browse through our latest news and join one of our upcoming sessions or check out our webinar library.

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Careers

Learn about the latest opportunities to join the LiveVox team.

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Contact Us

LiveVox’s global headquarters is in San Francisco, CA with offices in Atlanta; Denver; New York City; St. Louis; Medellin, Colombia; and Bangalore, India. Learn the best way to get in touch with us.

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Why LiveVox?

Learn why leading contact centers chose LiveVox as their provider for Omnichannel, CRM, AI, and Workforce Optimization solutions.

Frictionless Agent & Customer Experiences

Easily shift customer engagement between voice and digital channels while unifying all interaction history, customer profile information, and controls into a tailored agent desktop that improves effectiveness and speed.

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One Unified Platform

All LiveVox capabilities are accessed via a single, secure cloud-based platform, allowing for a seamless experience for agents, supervisors, and decision-makers.

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Comprehensive Risk Mitigation

LiveVox simplifies risk management with embedded compliance controls spanning CTIA, CAN-SPAM, CFPB, PCI, and other compliance-related considerations.

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Easy Integration

Supplement rather than replace your existing systems of record and CRMs using our simplified API approach, so agents get up and running quickly.

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Reduced Total Cost of Ownership

Drive performance and stay on top of security requirements with a TCO model that also avoids unnecessary technology, minimizes the need for costly professional services, and offloads security costs.

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A Partnership You Can Trust

LiveVox supports your unique business goals with a continuously evolving platform, in-depth training, dedicated account managers, our Customer Care Team, and Business Consulting sessions.

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Certifications

LiveVox is proud to be both PCI and SOC 2 Compliant.