Manage today’s regulatory requirements in a cost-effective and sustainable way utilizing the LiveVox Four Clouds™ systems. Built with four separate, risk-mitigation focused dialing systems, our cloud-based solutions meet your specific business requirements with the appropriate levels of efficiency and risk mitigation.
Each system is equipped with key CFPB and FDCPA focused compliance controls such as Contact Attempt Limits, Do Not Contact, Time Zone settings, and more. LiveVox Four Clouds also provides robust reporting and call recording capabilities for all dialing systems to ensure high performing, risk-mitigation focused campaigns.
LiveVox’s Four Clouds is built to provide contact center leaders with the ability to adapt to the unique and changing demands of your business. Being based in the cloud, our four unique dialing systems–Human Call Initiator (HCI), Preview-All, Manual, Automated–can individually scale on-demand to address business fluctuations.
“The first 3-4 days after implementing LiveVox we were setting records—we boosted our outbound call volume significantly and tripled productivity.”
–VP of Customer Contact Operationsread the success story
For the full picture of what LiveVox can do for you, set up our in-depth Four Clouds demo.
Want to know how a cloud solution will affect your costs? Set an appointment to run our TCO calculator with our team.