On-Demand Webinar

How to Easily Build a Great Chatbot in 15 minutes with LiveVox

Weds, 23 June | 11 am PT / 2 pm ET

About This Webinar:
AI options for the contact center are growing more sophisticated and more numerous by the day. Chatbots in particular can offer many benefits, including:

Increasing the volume of interactions you can handle and the efficiency of your contact center
Augmenting the capabilities of your human agents
Improving customer experience by reducing wait times and meeting expectations around self-service and issue resolution.

But creating an effective chatbot ‘workforce’ requires overcoming some key challenges. CRM integration and seamless bot-to-agent workflows are both integral to success but can offer technical challenges.

In this webinar we’ll show you that with LiveVox you can overcome these challenges to build great agent chatbots in just minutes.

So, join us on Wednesday, June 23rd | 11 am PT / 2 pm ET as LiveVox experts cover

The growing importance of AI, and chatbots, for contact center leaders like you
The key challenges in implementing an effective program and how to overcome them
A demo showing you how to build a great agent chatbot in 15 minutes with LiveVox
The LiveVox Chatbot in action
Q&A.

Please complete the short form on the right to view the webinar recording.

LiveVox [Forrester-TLP-Webinar / customer on phone]

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Speakers:

Boris Grinshpun

Product Manager, CRM
LiveVox

Diana Yu

Product Manager, CRM
LiveVox

Jason Queener

Senior Director of Business Consulting
LiveVox

About LiveVox
LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate omnichannel communications, CRM, and WFO capabilities to deliver an exceptional agent and customer experience while reducing compliance risk. With 20 years of pure cloud expertise, LiveVox is at the forefront of cloud contact center innovation. Learn More