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Natural Language Processing (NLP)

Natural Language Processing (NLP)

Natural language processing is a branch of AI that focuses specifically on distilling meaning from human language, be it spoken or written. 

New Customer Acquisition

New Customer Acquisition

New customer acquisition is any process that includes campaign efforts, lead generation, and marketing to attract and obtain new customers. 

Next-Generation Contact Center

Next-Generation Contact Center

Next-generation contact centers use a customer engagement model that expands business impact beyond the contact center.

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About LiveVox

LiveVox (Nasdaq: LVOX) is a next generation contact center platform that powers more than 14 billion omnichannel interactions a year. By seamlessly unifying blended omnichannel communications, CRM, AI, and WEM capabilities, the Company’s technology delivers exceptional agent and customer experiences, while helping to mitigate compliance risk. With more than 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation. The Company is headquartered in San Francisco, with international offices in Medellin, Colombia and Bangalore, India.

To stay up to date with everything LiveVox, follow us at @LiveVox, visit www.livevox.com or call one of our specialists at (844) 207-6663.