Check out all the insights and innovations happening in today’s modern contact center.
Let’s say you were building a house, but every carpenter on the job site was using a different sized tape measure. The results would probably be pretty messy because there was no quality program ensuring accuracy and consistency, right? Table of contentsWhat is...
What in the world is call barging? And why is it something you should strongly consider implementing in your calling operations? No, call barging isn’t what happens when your spouse or kids unknowingly (or let’s be honest, knowingly) walk into the room when you’re in...
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LiveVox (Nasdaq: LVOX) is a proven cloud CCaaS platform that helps business leaders redefine customer engagement and transform their contact center’s performance. Decision-makers use LiveVox to improve customer experience, boost agent productivity, empower their managers, and enhance their system orchestration capabilities. Everything needed to deliver game-changing results can be seamlessly integrated and configured to maximize your success: Omnichannel Communications, AI, a Contact Center CRM, and Workforce Engagement Management tools.
For more than 20 years, clients of all sizes and industries have trusted LiveVox’s scalable and reliable cloud platform to power billions of omnichannel interactions every year. LiveVox is headquartered in San Francisco, with international offices in Medellin, Colombia and Bangalore, India.
To stay up to date with everything LiveVox, follow us @LiveVox, visit www.livevox.com or call one of our specialists at (844) 207-6663.
