Enterprise BPO optimized customer experience and increased year-over-year sales by 11% with easier access to customer data.
Hunter Warfield, a BPO, drove digital engagement and increased revenue by ~50%.
Read how fintech provider, New Credit America, leveraged LiveVox to bring back the human touch to personal finance amid a pandemic.
Fintech provider, Best Egg, leveraged LiveVox to move to a single platform and unify the customer experience.
Healthcare service provider, MedAssist, used SMS and self-service to double Medicaid enrollment screenings during the pandemic.