The Customer Experience Imperative: Unlocking the Full Benefits of AI
Thursday, May 19th | 11 am PT / 2 pm ET
About this Webinar:
AI adoption has been on the rise but according to a recent study conducted by Forrester Consulting, only 44% of companies surveyed reported experiencing benefits from implementing AI in their contact center. And more than half of firms cannot easily make changes to their AI tools—making it even more difficult to keep up with customer expectations.
Join us on Thursday, May 19th as industry experts discuss:
- The key challenges that contact centers face when deploying and managing AI technology
- How these issues impact customer satisfaction and agent productivity
- How to wisely leverage AI to avoid common roadblocks and unlock the greatest value from your investments.
To register, please complete the short form on the right. All registrants will receive a copy of the full webinar recording and slides.
Fill out the form to register.
Principal Industry Analyst
Chief Marketing Officer
Vice President of Product Strategy