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LiveVox [CCW / logo]

Meet LiveVox at CCW Las Vegas 2021

December 13 – 16, 2021 | Caesars Forum, Las Vegas
Learn how to improve the Agent and Customer Experience with LiveVox at CCW Las Vegas 2021 We’re excited to be back at in-person events and eager to meet you at CCW in Las Vegas! Our industry experts can help create better experiences throughout the customer journey. Visit us at Booth #700 to spin the Roulette prize wheel, have our signature drink, the Vox on the Rocks, at our happy hour, or join us and our customers at one of our two speaking sessions.
LiveVox [animated graphic flash / roulette wheel]

Fill out this form to meet us in Las Vegas, and earn an extra spin of the wheel to win a prize!!

While You’re at CCW:

Check out these informative workshops with us and our partners.

Workshop: Supercharge Your CX With Customer Journey Mapping

Tuesday, Dec. 14th at 11am – 12:30pm

LiveVox [partner / 411 Locals]
Every customer’s journey is different. Building a “one-size-fits-all” customer experience is a recipe for dissatisfied customers. Your customers expect you to have a complete view of them and their unique omnichannel journey as they connect with you at different parts of their journey. In this insightful workshop, learn how companies mapped their customer journeys to supercharge their CX.

Fireside Chat: How to Punch Above Your CX Weight

Wednesday, Dec. 15th at 2:45pm – 3:15pm

LiveVox [partner / Conns Home Plus]

Enabling the positive experiences your customers expect need not be limited to the largest organizations with the deepest pockets. Join this Fireside chat with Conn’s Home Plus, a leading brick-and-mortar and ecommerce retailer, and LiveVox to learn how purpose-built technology can be assembled to create the meaningful customer experiences that deliver a competitive edge and bottom-line results.

Why LiveVox?

Learn why leading contact centers chose LiveVox as their provider for Omnichannel, CRM, AI, and Workforce Optimization solutions.

Frictionless Agent & Customer Experiences

Easily shift customer engagement between voice and digital channels while unifying all interaction history, customer profile information, and controls into a tailored agent desktop that improves effectiveness and speed.

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One Unified Platform

All LiveVox capabilities are accessed via a single, secure cloud-based platform, allowing for a seamless experience for agents, supervisors, and decision-makers.

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Comprehensive Risk Mitigation

LiveVox simplifies risk management with embedded compliance controls spanning CTIA, CAN-SPAM, CFPB, PCI, and other compliance-related considerations.

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Easy Integration

Supplement rather than replace your existing systems of record and CRMs using our simplified API approach, so agents get up and running quickly.

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Reduced Total Cost of Ownership

Drive performance and stay on top of security requirements with a TCO model that also avoids unnecessary technology, minimizes the need for costly professional services, and offloads security costs.

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A Partnership You Can Trust

LiveVox supports your unique business goals with a continuously evolving platform, in-depth training, dedicated account managers, our Customer Care Team, and Business Consulting sessions.

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Certifications

LiveVox is proud to be both PCI and SOC 2 Compliant.