LiveVox is Proud to Be a Leader in Frost & Sullivan’s 2022 Frost Radar Report™ for North American Enterprise Cloud Contact Centers

Discover how LiveVox is helping contact center leaders accelerate the pace of innovation & bringing a competitive edge to those in the market looking for a CCaaS solution that can be used to maximize performance and exceed expectations.

We are honored to present LiveVox, a next generation communications platform that is revolutionizing the way organizations interact with their customers and employees, as a 2022 Frost Radar™ North American Enterprise Cloud Contact Center Market leader. LiveVox’s robust CCaaS solution offers comprehensive feature sets including best-in-class tools like blended omnichannel and native CRM capabilities along with public APIs for maximum flexibility.”

– Nancy Jamison, Senior Industry Director, ICT, Frost & Sullivan

We are honored to be recognized by Frost & Sullivan — a leader in global market research and growth consulting with 62 years of experience evaluating industry technologies —  as one of the most impactful players on the North American Enterprise Cloud Contact Center scene. 

The report highlights LiveVox’s leaderships in areas including:

  • Omnichannel customer engagement
  • Robust customer profiles and data syncing capabilities
  • Simplified ease of use and management
  • Robust security and reliability
  • Competitive TCO and value creation

This is our first year to be recognized, and our placement reaffirms our continued commitment to delivering high-quality CCaaS solutions that help contact center leaders reach beyond expectations and maximize performance.

Get access to the 2022 Frost Radar™ North American Enterprise Cloud Contact Center Market Report

Discover what growth and innovation with LiveVox could look like in your contact center.