LiveVox is Proud to Be a Leader in Frost & Sullivan’s 2022 Frost Radar Report™ for North American Enterprise Cloud Contact Centers
Discover how LiveVox is helping contact center leaders accelerate the pace of innovation & bringing a competitive edge to those in the market looking for a CCaaS solution that can be used to maximize performance and exceed expectations.
“We are honored to present LiveVox, a next generation communications platform that is revolutionizing the way organizations interact with their customers and employees, as a 2022 Frost Radar™ North American Enterprise Cloud Contact Center Market leader. LiveVox’s robust CCaaS solution offers comprehensive feature sets including best-in-class tools like blended omnichannel and native CRM capabilities along with public APIs for maximum flexibility.”
– Nancy Jamison, Senior Industry Director, ICT, Frost & Sullivan
We are honored to be recognized by Frost & Sullivan — a leader in global market research and growth consulting with 62 years of experience evaluating industry technologies — as one of the most impactful players on the North American Enterprise Cloud Contact Center scene.
The report highlights LiveVox’s leaderships in areas including:
- Omnichannel customer engagement
- Robust customer profiles and data syncing capabilities
- Simplified ease of use and management
- Robust security and reliability
- Competitive TCO and value creation
This is our first year to be recognized, and our placement reaffirms our continued commitment to delivering high-quality CCaaS solutions that help contact center leaders reach beyond expectations and maximize performance.
Get access to the 2022 Frost Radar™ North American Enterprise Cloud Contact Center Market Report
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