On-Demand Webinar
CFPB Final Debt Collection Rule Part II
About This Webinar:
On December 18th, the CFPB released the second part of its long-awaited final debt collection rule, amending Regulation F, which implements the Fair Debt Collection Practices Act (FDCPA). The new requirements will undoubtedly have a significant impact on both creditors and debt collectors alike.Â
Watch this on-demand webinar to hear industry experts break down Part II of the ruling and what both creditors and agencies can do to set themselves up for success.
Watch the on-demand webinar and download the presentation.
Resources You Might Find Helpful
eBook:
An In-Depth Guide to the CFPB Rules
We’ll cover how the new regulations impact you, what you need to do about them, and how LiveVox can help you strategize and execute for success.
Tip Sheet:
Tools to Address the New CFPB Rules: Speech Analytics
On October 30 and December 18, 2020, the Consumer Financial Protection Bureau (CFPB) released new rules regarding debt collection communications. This means that your agents are going to play a vital role in capturing consent and the opportunity that comes with it.
Tip Sheet:
Tools to Address the New CFPB Rules: Two-Way Messaging
Read on to find out how LiveVox’s Two-Way Messaging Bundle directly helps to address the challenges brought on by the CFPB setting telephone contact limits.