Learning Lab Webinar

How to Build the Perfect Agent Desktop

Tuesday, May 18th | 10am PT / 1pm ET

About this Webinar:

Contact center agents’ jobs have been getting more difficult, more complex, and more varied since time immemorial. Their desktop is absolutely critical in empowering them to do their jobs well and provide a great customer experience.

At its core, they need access to the right tools and information at the right time. But, this means so many different things for different agents and teams that one-size-fits-all agent desktops just don’t cut it anymore.

Configurability is key. That’s why in this webinar we’ll show you how to create the perfect agent desktops for every member of your team with LiveVox.

So, join us on Tuesday, May 18th at 1pm ET as LiveVox experts cover:

  • Why optimized agent desktops help deliver great customer experiences
  • The fundamentals of what makes an effective agent desktop
  • A live demo showing how to easily build great agent desktops with LiveVox
  • Q&A
LiveVox Virtual Agent APIs

Fill out the form to register for the webinar.

Featured Speakers:

Boris Grinshpun

Product General Manager, CRM

Erwin De Vera

Senior Product Manager, CRM

Jason Queener

Senior Director, Business Consulting

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