August 15, 2022

On-Demand Webinar: Extracting More Value with AI For Debt Collection

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Click here to view this free webinar.

Artificial Intelligence (AI) is changing the way debt collectors operate. From standardizing interactions with customers, to 24/7 availability, to analyzing conversations that provide valuable compliance protections, AI is the new necessity for improving accuracy and speed in accounts recovery management.

AI & collections

By handling the everyday mundane calls that waste your agents’ time, AI virtual agents can have a transformative effect on your operations and bottom line, while freeing up your people to do the important work – speaking with customers only when necessary to collect money, set up payment plans, process applications, handle complex customer issues, and more.

AI and virtual agents are on track to deliver $1.2 trillion in business value in 2022. That’s why LiveVox in-house experts Jason Queener and Patrick Wood put together this on-demand webinar where they outline the concrete business case for AI virtual agents in collections, including a deep-dive ROI analysis.

You’ll leave this webinar with a clear understanding of the financial impact that AI virtual agents could have on your operations and be empowered with the information needed to plot a path forward.

What you’ll learn in this on-demand webinar

Here are the questions we answer:

  • Why AI Virtual Agents? How are they different from an IVR?
  • What are the key challenges to overcome?
  • What ROI and benefits have others realized from using AI Virtual Agents?
  • Why AI Virtual Agents with LiveVox?
  • How easy is it to implement and tune?
  • Which use cases should I start with?

Click here to view this free webinar.

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About LiveVox

LiveVox (Nasdaq: LVOX) is a next generation contact center platform that powers more than 14 billion omnichannel interactions a year. By seamlessly unifying blended omnichannel communications, CRM, AI, and WEM capabilities, the Company’s technology delivers exceptional agent and customer experiences, while helping to mitigate compliance risk. With 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation. The Company has more than 650 global employees and is headquartered in San Francisco, with offices in Atlanta; Columbus; Denver; St. Louis; Medellin, Colombia; and Bangalore, India. To stay up to date with everything LiveVox, follow us at @LiveVox or visit livevox.com.

To stay up to date with everything LiveVox, follow us at @LiveVox, visit www.livevox.com or call one of our specialists at (844) 207-6663.

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