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July 6, 2017

LiveVox Unveils New Branding Reflecting Cloud-Based Channel of Choice Solution Offerings

  • LiveVox’s new visual identity underscores the company’s forward-looking, leading-edge cloud contact center solutions that enables effective engagement strategies on the consumer’s channel of choice
  • Building upon 15+ years of proven cloud contact center expertise, LiveVox empowers multichannel consumer communications with a practical approach to risk mitigation and advanced analytics to drive ROI
  • The brand modernization includes a new logo, visual identity, and digital properties reflecting the LiveVox innovation in providing flexible cloud-based solutions that evolve to the needs of the industry and their clients

SAN FRANCISCO, July 6, 2017 – LiveVox Inc., a leading provider of cloud channel of choice communications solutions, today unveiled new branding and visual identity reflecting the company’s innovative approach to helping contact centers effectively expand their communications strategies beyond voice. The new visual identity includes an updated logo and a redesigned website incorporating the new branding.

“We are excited to unveil our new brand that exemplifies the LiveVox story,” said CEO Louis Summe.  “The design and visual identity represent the evolution of not only our company, but our proven expertise in developing innovative cloud solutions. In combination with our deep understanding of compliance challenges, LiveVox is helping contact centers drive consumer engagement performance while addressing the demands of a multichannel environment in highly regulated industries.”

This new brand identity – featuring a data-rich, mobile-friendly website and new logo – builds on other recent momentum at LiveVox, including:

  • Key client wins expanding LiveVox adoption in the healthcare, financial, telecom and teleservices industries
  • Adding new intelligent multichannel capabilities to support the cross-channel campaign needs of their clients
  • Enhancing their performance analytics capabilities to provide actionable insight that drives ROI and support operational business efficiency

The site includes service offering information to help contact centers better understand the complete range of LiveVox solutions for driving engagement strategies on the consumer’s channel of choice. Service descriptions, videos, brochures, and client success stories work together to provide a detailed overview of LiveVox’s capabilities across a wide range of sectors, including financial services, healthcare, telecom, and teleservices.  Created with the user experience firmly in mind, the website is compatible with today’s browsers and mobile devices. 

For more information on the brand relaunch and a glimpse at the new look, visit www.livevox.com.

 About LiveVox, Inc.
LiveVox is a leading provider of enterprise cloud contact center solutions, managing more than 9 billion interactions a year across a multichannel environment. With over 15 years of pure cloud expertise, we empower contact center leaders to drive effective engagement strategies on the consumer’s channel of choice. Our leading-edge risk mitigation and security capabilities help clients quickly adapt to a changing business environment. With new features released quarterly, LiveVox remains at the forefront of cloud contact center innovation. Supported by over 450 employees and rapidly growing, we are headquartered in San Francisco with offices in Atlanta, Bangalore, and Colombia. To learn more, visit LiveVox.com or email us at Info@LiveVox.com

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About LiveVox

LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate omnichannel communications, CRM, AI, and WFO capabilities to deliver an exceptional agent and customer experience while reducing compliance risk. Our reliable, easy-to-use technology enables effective engagement strategies on communication channels of choice to drive contact center performance. Our battle-tested risk mitigation and security tools help clients maximize their potential in an ever-changing business environment. With 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation. Our more than 500 global employees are headquartered in San Francisco, with offices in Atlanta; Columbus; Denver; New York City; St. Louis; Medellin, Colombia; and Bangalore, India.

To learn more, visit www.livevox.com or call one of our specialists at (844) 207-6663.

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