November 30, 2017

LiveVox Joins Innovista Law to Provide Insight on TCPA Takeaways from 2017 in Upcoming Webinar

  • LiveVox General Counsel, Mark Mallah, will join Joseph Bowser, Founder and Partner, Innovista Law on an exclusive webinar discussing lessons from this year’s TCPA developments from courts and regulators, and how can they be applied in 2018
  • Webinar takes place Wednesday, December 13th at 11:00 am PT/ 2:00 pm PT

SAN FRANCISCO, November 30th, 2017 – LiveVox Inc., a leading provider of cloud channel of choice communications solutions, announced an upcoming webinar highlighting 2017 TCPA takeaways and how they can be applied to risk mitigation approaches in 2018. The event will feature LiveVox General Counsel Mark Mallah, and Joseph Bowser, Founder and Partner Innovista Law.  The webinar takes place on Wednesday, December 13th at 11am PT/ 2pm ET.

As the second-most-common type of litigation filed in federal court, TCPA concerns hold their place as a key compliance and risk-management priority as 2018 approaches. Recent studies such as the U.S. Chamber Institute for Legal Reform’s “TCPA Litigation Sprawl” highlight the ever-expanding number, scope, and industry targets of TCPA lawsuits since the FCC’s July 2015 Declaratory Ruling and Order. And rather than reining in those rules, the new-look FCC under President Trump has focused on market-based responses to unwanted calls and texts. But those responses are too often either not ready or not working.

What lessons can we glean from this year’s TCPA developments from courts and regulators, and how can they be applied in 2018 to help with this mounting challenge of unlimited statutory damages in a world where perfect compliance is difficult, if not impossible, to achieve?

Join industry attorneys as they reflect on TCPA takeaways from 2017 and discuss compliance strategy for the coming year. Attendees from the event will gain insight on:

  • Key TCPA court rulings in 2017; shifts in consent, technology, and more
  • Political climate and its impact on regulatory trends
  • Best practices from 2017 and how to apply them moving forward

About the event:

  • Event: TCPA Takeaways from 2017
  • Date/ Time: Wednesday, December 13th at 11am PT/ 2pm ET
  • Speakers:
    • Joseph Bowser,
      Founder and Partner, Innovista Law PLLC
      TCPA Defense Force
    • Mark Mallah
      General Counsel
      LiveVox, Inc.
    • Dusty Whitesell (Moderator)
      Chief Evangelist
      LiveVox, Inc.

About LiveVox, Inc.
LiveVox is a leading provider of enterprise cloud contact center solutions, managing more than 9+ billion interactions a year across a multichannel environment. With over 15 years of pure cloud expertise, we empower contact center leaders to drive effective engagement strategies on the consumer’s channel of choice. Our leading-edge risk mitigation and security capabilities help clients quickly adapt to a changing business environment. With new features released quarterly, LiveVox remains at the forefront of cloud contact center innovation. Supported by over 450 employees and rapidly growing, we are headquartered in San Francisco with offices in Atlanta, Bangalore, and Colombia. To learn more, visit or email us at

About Innovista Law & Joe Bowser

The TCPA Defense Force is a division of Innovista Law PLLC, with offices in Washington, DC and Richmond, Virginia.  Joe Bowser co-founded Innovista Law and the TCPA Defense Force.  Over the years, many creative companies have become bogged down by fear of the TCPA. Conscientious companies try to follow the rules, but, despite their best efforts, still become a target of TCPA class actions. The TCPA Defense Force pulls together experienced professionals who focus on the TCPA, providing comprehensive services to solve a broad array of TCPA problems. The TCPA Defense Force counsels clients regarding TCPA compliance, provides robust TCPA training for all levels of your organization, and, when necessary, efficiently represents companies in defending TCPA claims in court.

Joe Bowser has spent the majority of his career litigating complex telecommunication, privacy, and consumer protection-related matters.  Before co-founding Innovista Law and the TCPA Defense Force, he was a partner at a large Washington DC-based law firm.  He has handled lawsuits from coast to coast, in state and federal court on an individual and class basis, and also advocated before state and federal regulators.  His TCPA experience includes counseling and defending clients from a wide range of industries, such as media, technology, fashion, higher education, insurance, and banking, as well as the platform providers who enable their marketing campaigns.

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About LiveVox

LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate omnichannel communications, CRM, AI, and WFO capabilities to deliver an exceptional agent and customer experience while reducing compliance risk. Our reliable, easy-to-use technology enables effective engagement strategies on communication channels of choice to drive contact center performance. Our battle-tested risk mitigation and security tools help clients maximize their potential in an ever-changing business environment. With 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation. Our more than 500 global employees are headquartered in San Francisco, with offices in Atlanta; Columbus; Denver; New York City; St. Louis; Medellin, Colombia; and Bangalore, India.

To learn more, visit or call one of our specialists at (844) 207-6663.

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