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November 10, 2017

LiveVox Discusses Top ‘Do Not Call’ Challenges and Strategies to Solve Them at the Fall 2017 ARM-U

  • Industry Call Center Operations Experts, Paul McGee and Jonathon Ritchie will discuss real life “do’s and don’ts” for implementing compliance controls to address some of the top challenges call centers are experiencing related to “Do Not Call” rules and regulations

  • The webinar attendees will:
        • Learn about the current Do Not Call challenges being faced by call centers
        • Hear about some new challenges that have been making waves
        • Gather some best practice strategies for handling these challenges
  • The panel, “Top ‘Do Not Call’ Challenges and Strategies to Solve Them” takes place Tuesday, Nov. 14th at 1:00pm ET at the 2017 Fall Semester ARM-U, an insideARM & Compliance Professionals Forum virtual conference series  

SAN FRANCISCO, November 10th, 2017 – LiveVox Inc., a leading provider of cloud contact center solutions, announced that LiveVox Chief Evangelist, Dusty Whitesell; Director of Customer Advocacy, Paul McGee; and Sr. Director of Account Services, Jonathon Ritchie, will present a virtual conference session on the topic of Top ”Do Not Call” challenges at ARM-U. The 2017 Fall Semester ARM-U, is an insideARM & Compliance Professionals Forum virtual conference series. 

On the event, Dusty Whitesell, Chief Evangelist, LiveVox states, “I am pleased to be joining our industry leaders at this unique online program to discuss top challenges faced in dealing with the various ‘Do Not Call (DNC)’ rules and regulations.  Paul, Jonathon and I, with our Call Center backgrounds, each bring a unique perspective on strategies to address these challenges.”  As compliance remains a top concern for contact centers looking forward to 2018, it is beneficial to share our experience around these aspects of consumer outreach.  We look forward to discussing the top DNC challenges and strategies addressing them in the ARM-U session.”

The ARM-U webinar attendees will:

  • Learn about the current Do Not Call challenges being faced by call centers
  • Hear about some new challenges that have been making waves
  • Gather some best practice strategies for handling these challenges

To learn more about LiveVox, please visit our website.

About the event:

  • EVENT: Top “Do Not Call” Challenges and Strategies to Solve Them
  • DATE/TIME: Tuesday, November 14th, 2017 at 10:00am ET
  • LOCATION: 2017 Fall Semester ARM-U Virtual Conference
  • Registration: ARM-U 
  • PANELISTS:
    • Dusty Whitesell, Chief Evangelist, LiveVox, Inc.
    • Paul McGee, Director of Customer Advocacy, LiveVox, Inc.
    • Jonathon Ritchie, Sr. Director of Account Services, LiveVox, Inc.

About LiveVox, Inc.
LiveVox is a leading provider of enterprise cloud contact center solutions, managing more than 9 billion interactions a year across a multichannel environment. With over 15 years of pure cloud expertise, we empower contact center leaders to drive effective engagement strategies on the consumer’s channel of choice. Our leading-edge risk mitigation and security capabilities help clients quickly adapt to a changing business environment. With new features released quarterly, LiveVox remains at the forefront of cloud contact center innovation. Supported by over 450 employees and rapidly growing, we are headquartered in San Francisco with offices in Atlanta, Bangalore, and Colombia. To learn more, visit LiveVox.com or email us at Info@LiveVox.com

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About LiveVox

LiveVox is a next-generation contact center platform that powers more than 14 billion interactions a year. We seamlessly integrate omnichannel communications, CRM, AI, and WFO capabilities to deliver an exceptional agent and customer experience while reducing compliance risk. Our reliable, easy-to-use technology enables effective engagement strategies on communication channels of choice to drive contact center performance. Our battle-tested risk mitigation and security tools help clients maximize their potential in an ever-changing business environment. With 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation. Our more than 500 global employees are headquartered in San Francisco, with offices in Atlanta; Columbus; Denver; New York City; St. Louis; Medellin, Colombia; and Bangalore, India.

To learn more, visit www.livevox.com or call one of our specialists at (844) 207-6663.

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